CaTS Blog

Important Email Fraud Information

Friday, July 8, 2016

The Help Desk recently learned that some Wright State faculty, staff, and students are receiving notifications of fraudulent emails. Users are receiving malicious emails originating from forged  'wright.edu’ addresses. The sender and receiver addresses are the same, so it appears in your inbox as if you are receiving an email from your own Office 365 email address.

Email malware and phishing scams have increased over the past week and are targeting all Wright State members. Please be aware of these scams. Do not open any documents attached to a suspicious email or give out any personal information.

If you have any questions or receive a suspicious email, please contact the CaTS Help Desk immediately. You can reach us at (937) 775-4827, or email helpdesk@wright.edu.

Phishing Scam Notice 7/4/16

Wednesday, July 6, 2016

The Help Desk was notified yesterday of a large number of email phishing scams targeting Wright State faculty, staff, and students.


As always, you should be very careful before opening attachments from unknown sources, but please pay particular attention to any suspicious emails you received yesterday, July 4. These emails may include attachments containing malware and should NOT be downloaded or opened.


If you have any questions about these scams, or if you have already opened or downloaded any attachments, please contact the CaTS Help Desk immediately. You can reach us at (937) 775-4827, or email helpdesk@wright.edu.

New Student Orientation

Wednesday, July 6, 2016

Welcome, Wright State Students!

We're excited to start another year here at Wright State, and we're glad to have you along for the ride! During our presentation, you received a brief overview of our services and an Account Guide to refer to later. Here you can access the PowerPoint you saw during our session, along with an electronic copy of our Student Tech Handbook. Both of these can also be found on our Getting Started for Students page.

Remember, CaTS is here to help! If you ever have tech questions, give us a call at (937) 775-4827, or email us at helpdesk@wright.edu. For quick, on the go questions, tweet us @WrightStateIT and we'll be happy to help.

New Student Orientation-CaTS Presentation (PDF)

Systems Unavailable 6/30 - 7/1

Wednesday, June 29, 2016

The following systems will be briefly unavailable from 7 p.m. on Thursday, June 30, 2016 until 1 a.m. on Friday, July 1, 2016.

  • WINGS Express
  • Banner Admin
  • TK20
  • Parking Services
  • Wright1 Card Services
  • WrightBuy
  • Software & Music Sales
  • Applicant Portal

For questions regarding this maintenance, contact the CaTS Help Desk at (937) 775-4827.

Office 2016 Update

Thursday, June 23, 2016

Microsoft recently released Office 2016 for Windows and Mac, featuring updated versions of Word, Excel, PowerPoint, Access and other popular applications. CaTS is now recommending that Office 2016 be installed on all university-owned computers.

If you currently use a university-owned computer that has Office 2010 or Office 2013 installed, we encourage you to upgrade to Office 2016. You can do this by installing the software through Software Center, or calling the CaTS Help Desk at (937) 775-4827 and requesting the upgrade if you are using a non-domain PC or a Macintosh. The installation is free and in most instances can be done over the phone. For more information on using Software Center, visit http://www.wright.edu/information-technology/services/software-center.

Beginning October 1, 2016, all new computers purchased for university use will have Office 2016 already installed when you receive it, so no upgrade will be necessary.

Office 2016 will also be installed in all computer labs and electronic classrooms by the beginning of the 2016 Fall Semester. If you currently use Microsoft Office in any of your coursework, it is recommended that you begin revising that content to reflect Office 2016.

If you would like to learn more about Office 2016, you can find video tutorials on the Atomic Learning website. Visit the following link and login with your campus “w” username and password to access these videos. https://www.atomiclearning.com/highed/home?q=office+2016&selected_topics=All+topics&selected_categories=


If you have further questions about Office 2016 call the Help Desk at (937) 775-4827, or emailhelpdesk@wright.edu.
 

Personal Software Markdowns!

Wednesday, June 22, 2016

Due to the Home Software Store being shut down on July 1, CaTS has marked down some of the available software!

  • Lojack (Mac/Windows): Was $42, Now just $9
  • Adobe Photoshop Elements/Premiere Elements: Was $110, Now just $29
  • Dragon Mac: Was $119, Now just $29
  • Dragon Windows: Was $95, Now just $29

At this time, Microsoft Office, Windows, and Camtasia products have not been marked down.

Purchases made through the Home Software Store are for personal use only. This offer is good only while supplies last, so place your orders today!

After July 1, all personal software purchases can be made through wright.onthehub.com. If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Final Grade Submission

Tuesday, June 21, 2016

Final grade submission is currently unavailable through Pilot. Users are still able to enter grades directly through WINGS Express.

CaTS will inform the University when the issue has been resolved.

Personal Software Purchases

Friday, June 17, 2016

Beginning July 1, Wright State faculty, staff, and students will be able to purchase software for personal or home computers through the OnTheHub store! After June 30th the existing CaTS online Software Store will be transitioned. The WSU OnTheHub service will offer discounts on many of the products previously offered from the CaTS online store and several new titles. Some of the software titles available include:

  • Adobe Creative Cloud Suite
  • Microsoft Office
  • SPSS
  • And more!

To order through OnTheHub, you are required to register using your Wright State email and a password of your choosing. You can register at http://wright.onthehub.com.

Windows 7, Windows 8 Professional, and SAS are still available through in-person purchase at Home Base. Home Base will continue to offer advanced technical support for personal  computers. Some Home Base services include, but not limited to: virus and malware removal, system troubleshooting, software installation, hardware repair and replacement, (i.e., hard drives and screens). Home Base is located in 032 Dunbar Library and can be reached at (937) 775-3993.

If you have any questions, contact the CaTS Help Desk at (937) 775-4827 or email helpdesk@wright.edu.

Changes for Office 365 Sites

Monday, May 23, 2016

Exciting changes are coming soon to Office 365 Sites! More information is available below. If you have questions about these changes, contact the CaTS Help Desk at (937) 775-4827.

New Name, Better Search and Navigation
Office 365 Sites, which is built on Microsoft’s SharePoint service, are being renamed to simply “SharePoint”. This change will be visible on your Office 365 services grid and on all Office 365 Sites. The search and navigation functions on sites will also change. To read more, visit:
Find Sites and Portals in Office 365

New File Sharing Capabilities
File management, sharing, and collaboration options are being enhanced for Sharepoint and OneDrive for Business. Read more here:
File Sharing and Collaboration for Office 365

Office 365 Updates - 5/17/16

Saturday, May 21, 2016

Microsoft has made some recent changes to Wright State’s Office 365 environment, specifically to email functionality through the Outlook Web App (OWA), accessible at http://outlook.wright.edu.

  • All outgoing emails now have 'Send' and 'Discard' options located at the bottom of the compose window.
  • The Settings option has changed from a drop-down list to a sidebar format.
  • The default option to reply to an email has been changed to Reply All. This option can be changed back to Reply.

For more details on the above changes, visit: https://www.wright.edu/information-technology/blog/article/office-365-em...

Tip: How to Turn off Clutter in Outlook Web App (OWA)

Learn: Other Office 365 Services

New: Office 365 Planner
Office 365 Planner will be available beginning Friday, May 20. Planner offers Wright State members an easy solution to organize teamwork and allows users to create new plans, assign tasks, share files and chat about their project. To learn more about Planner, visit https://blogs.office.com/2015/09/22/introducing-office-365-planner/.

For More Help:
For more information about Wright State’s Office 365 service,visit http://www.wright.edu/office365. You can also contact the CaTS Help Desk at (937) 775-4827 or send an email to helpdesk@wright.edu.
 

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