CaTS Blog

Pilot System Maintenance 5/5/16

Thursday, May 5, 2016

The Pilot system is currently unavailable due to system maintenance until 9 a.m. on Friday, May 6.

Wright State Network Issues Resolved

Wednesday, May 4, 2016

All access issues with the Wright State network have been resolved. If you are still experiencing problems, first try restarting your computer. If that does not fix the issue, please contact the CaTS Help Desk at (937) 775-4827.

Internet Access Issues

Wednesday, May 4, 2016

Currently, we are experiencing issues with network connectivity with both wired and wireless networks. We are working with the vendor to resolve the issue as quickly as possible. We apologize for the inconvenience. 

Email Access Issues Resolved

Monday, May 2, 2016

As of late Saturday evening, all login issues with WINGS/Office 365 have been resolved.

If you are still experiencing issues, please contact the CaTS Help Desk at (937) 775-4827.

Email Access Issues 4/30/16

Saturday, April 30, 2016

At this time, access to Wright State email is only available through outlook.wright.edu. Email access through the Office 365/Email icon in WINGS, is currently experiencing issues. CaTS is aware of the issue and working on a solution.

If you have questions, please call the Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Storage Systems Upgrade - 5/7/16

Friday, April 29, 2016

On Saturday May 7, between 6:30 a.m. and 7:30 a.m., there will be a systems upgrade to provide an updated version of the storage functions on workstation computers throughout campus during which the ‘Home’ drive will be unavailable. This can include Macs, Windows, and others that are not on the Wright State domain.

If you are on the domain, you will not be affected by this update; however all users will be affected during the maintenance window. For instructions on how to check if your workstation is connected to the domain, visit https://www.wright.edu/information-technology/blog/article/verifying-you....


Currently, the ‘Home’ drive can be accessed through both home.wright.edu, which shows only ‘Home’, and shared.wright.edu, which shows the ‘Home’, ‘Shared’, and ‘Restricted’ drives when using the 'Run' command on your computer. After this upgrade, the ‘Home’ drive will be accessible only through shared.wright.edu.

If you have any questions, please call the Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Wright1 Card Outage for 5/1

Friday, April 29, 2016

The Wright1 Card system will be unavailable during the following times due to system maintenance:

  • Sunday, May 1, 2:00 p.m. through Monday, May 2, 4:00 p.m.

During this time, access to the following Wright1 Card services will be unavailable:

  • Online deposits and account statements
  • Sales at off-campus and on-campus merchants (Union Market will be open & accepting cash/credit card)
  • Wright1 and credit card swipes at campus vending machines
  • All pay-for-print card swipes at printing stations, copiers, and laundry (does not include Xerox printer card swipes)

During this time, the Wright1 Card office in 055 Student Union will also be closed.

For questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827 or email helpdesk@wright.edu.

Office 365 Email Update

Friday, April 29, 2016

Microsoft recently made updates to email functionality through the Outlook Web App (OWA), accessible at http://outlook.wright.edu. If you have further questions about this information, please contact the CaTS Help Desk at (937) 775-4827.

Reply All Default

The default setting to respond to emails has been changed from 'Reply' to 'Reply All'. To change this option back to 'Reply', follow the steps below:

  1. Login to http://outlook.wright.edu with your Office 365 username and password.
  2. Click the gear icon in the upper right corner of the page.
  3. Select Mail at the bottom under 'My app settings'.
  4. Click the drop down arrow on the Automatic Processing section.
  5. Select Reply Settings and choose Reply.
  6. Click Save.

"Send" and "Discard" Options

All 'New' and 'Reply' email messages now have Send and Discard options located at the bottom of the message. See the screenshot below.


Changes to "Settings" Options

The Settings option has changed from a drop-down list to a sidebar format. See the screenshot below.

Clutter Settings

Friday, April 29, 2016

What is Clutter?

Clutter is an email sorting tool available to all Wright State Office 365 users. Clutter moves your low priority messages out of your Inbox so you can easily scan for important messages. Clutter analyzes your email habits, and based on your past behavior, it determines the messages that you’re most likely to ignore. It then moves those messages to a folder called Clutter, where you can review them later. You can proactively train Clutter by marking items as Clutter or simply move the items to the Clutter folder. You control Clutter from the Outlook Web App (OWA) options menu. If you find items in your Clutter folder that shouldn’t be there, train Clutter by moving the message back to your inbox. 

Checking Your Clutter Folder

  1. Log in to WINGS (http://wings.wright.edu) with your campus username and password.
  2. Click the Email/Calendar button in the top right corner. This will automatically log you in to Office 365.
  3. On the left-hand side of your email, select the Clutter folder.

Turning Off Your Clutter Folder

  1. Log in to WINGS (http://wings.wright.edu) with your campus username and password.
  2. Click the Email/Calendar button in the top right corner. This will automatically log you in to Office 365.
  3. Click on the gear icon in the upper right-hand corner.
  4. Select Mail at the bottom.
  5. Select Clutter under Automatic Processing.
  6. Deselect Separate items identified as clutter.
  7. Select Save.

Note: To turn Clutter back on, follow steps 1 - 5, then select "Separate items identified as clutter" and click "Save"

Wright.edu Web Updates

Friday, April 29, 2016

On Friday, April 29, an update to the wright.edu homepage was made. 

  • The A-Z search filter is no longer in the top header; it can now be found in the footer of all wright.edu websites, or under 'Directories' in the top menu bar:

  • The admissions section has also been updated and now looks like the picture below:

If you have any questions, call the Help Desk at (937) 775-4827 or email helpdesk@wright.edu.

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