CaTS Blog

Reminder: CaTS System Maintenance for December 2014

Thursday, December 18, 2014

CaTS will be conducting system maintenance during the following dates in
December. See each date for specific information about times and systems
affected. If you have any questions about these outages, please contact
the CaTS Help Desk at (937) 775-4827 or toll free at 1-888-775-4827.


Friday, December 19, 2014, 6:00am – 8:00am
CaTS will be performing system maintenance but there will be no impact
on access to systems or services.


Monday, December 29, 2014, 8:00am – 1:00pm
During this time, access to the following services will be unavailable:

- WINGS
- WINGS Express
- Banner and related services


Tuesday, December 30, 2014, 7:00am – 11:00am
During this time, there will be no access to any WSU systems or the
Internet.

Microsoft Lync 2013 Training for Spring Semester

Thursday, December 18, 2014

Due to the popularity of our Microsoft Lync 2013 workshop, CaTS would
like to announce that we’ve added four additional dates for the Spring
Semester. In this workshop, our instructors will guide you through the
Lync software and show you how to chat, share files, and use Lync as
both a remote location meeting tool and as a way to interview
prospective employees or students.

The first session is on January 22, so sign up now and learn how to take
advantage of all that Lync has to offer! To register for this class or
to see what other date are available, visit this website:

http://www.wright.edu/information-technology/support-and-training/workshops

To learn more about Microsoft Lync visit
http://wright.edu/information-technology/services/microsoft-lync. If
you’ve got any questions about Microsoft Lync or our training sessions,
please give the Help Desk a call at (937) 775-4827 or toll free at
1-888-775-4827.

CTS News for the Holidays

Tuesday, December 16, 2014

Happy Holidays from CaTS and Classroom Technology Support (CTS). 

As the New Year approaches, we are inclined to make our resolution once again to commit ourselves fully to the support of our campus classrooms.  Our entire staff look forward to serving the campus community in 2015.

Looking back at 2014, we would like to share some projects and achievements that CaTS has been involved with in an effort to elevate your classroom experience. 
In collaboration with the Facilities Planning Department, an additional 49 whiteboards were added to 22 classrooms across campus to offer increased writing space to instructors. 

CTS developed 5 document cameras mounted to mobile carts for flexibility and accessibility.  This was done in response to our faculty that wanted a way to use the document cameras while being more centrally located with their students.

CaTS and the College of Engineering & Computer Sciences worked together to create a Senior Design Project intended to allow our WSU students the opportunity to develop and design new table top podiums for the classrooms.  This year the WSU faculty selected the winning model from our top 5 student project finalists.  I am pleased to report that the design is currently being manufactured and should arrive early spring semester.

A new process for changing out the lamps in classroom video projectors has recently been developed within CaTS.  We will now be proactively changing the older lamps out before their life-span is due to expire.  We are doing this to reduce the number of unforeseen problems that arise during class time.  Thank you to those of you who offered suggestions to us.

We invite you to stop by the Classroom Features & Photos resource, link listed below, and check out our new panoramic videos of the classrooms.  CTS and Video Technology Services worked together over the summer to update this resource.   Over the winter break, CaTS will be updating all of the classroom equipment specifications in order to reflect the most up-to-date classroom information as possible for spring semester.

http://www.wright.edu/information-technology/services/classroom-features...

CaTS would like to wish you and your families a wonderful holiday season and a very Happy New Year.
 

Additional Training for Microsoft Lync 2013 Now Available!

Wednesday, December 10, 2014

Great news! Due to overwhelming popularity of the class, CaTS is offering an additional Microsoft Lync 2013 training session before the end of the year. This additional session, called Microsoft Lync 2013: Instant Messaging and Video Conferencing for University Needs, will be held on December 18 from 2:00 – 3:30pm. During this session, our instructors will guide you through the Lync software and show you how to chat, share files, and use Lync as both a remote location meeting tool and as a way to interview prospective employees or students.

**Please note that this training session will be recorded and seating is limited!**

To register for this classe, visit the following website:

http://www.wright.edu/information-technology/support-and-training/worksh...

To learn more about Microsoft Lync visit http://wright.edu/information-technology/services/microsoft-lync. If you’ve got any questions about Microsoft Lync or our training sessions, please give the Help Desk a call at (937) 775-4827 or toll free at 1-888-775-4827.

Social Engineering

Monday, December 8, 2014

Social engineering is the art of people manipulating others so they will give out confidential information. When criminals are selecting targets, they try to design scams that will trick you into giving your passwords, bank information, or access to your computer (usually to install malicious software, such as viruses). Find out more information through the link below in order to protect yourself from this recent security threat. 

https://www.wright.edu/information-technology/security/social-engineering

WINGS Express Has Moved: Update Your Bookmarks!

Thursday, December 4, 2014

Please Note: If you only access WINGS Express from within WINGS, you may
disregard this message.


The WINGS Express system has been moved to a new server, and this move
may affect some users’ WINGS Express bookmarks or favorites. For direct
access to WINGS Express please use http://wingsexpress.wright.edu. Some
older bookmarks or favorites may have a different URL, which will no
longer work beginning Friday, December 5.

On this date, we strongly encourage you to test and update your WINGS
Express bookmarks. To do this, find and click any WINGS Express
bookmarks you may have. If one takes you to WINGS Express directly, then
your bookmark is good. If you are instead taken to a page that says
“WINGSEXPRESS.WRIGHT.EDU Has Moved,” your bookmark is out of date and
should be updated. The easiest way to do this is to either click on the
WINGS Express link provided on the website or visit
http://wingsexpress.wright.edu directly and bookmark that page. You can
then delete the out of date bookmark.

Also, please note that on the WINGS Express homepage, the link for
“Enter Secure Area” will soon be changed to “Log in to WINGS Express.”

If you have questions concerning this change, please contact the CaTS
Help Desk at (937) 775-4827 or toll free at 1-888-775-4827. You can also
send an email to helpdesk@wright.edu.

Upcoming Changes to Your Office 365 Account

Wednesday, December 3, 2014

Changes are coming to your Wright State Office 365 account! Here's a brief overview of what you'll learn about in this message. If you have questions about any of these topics, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.

1) Changes to Outlook Web App Appearance

2) Groups 

------------------------------------------------------------------------

1) Changes to Outlook Web App Appearance

If you use Outlook Web App (the online version of your Office 365 email and calendar) you’ll notice there’s a blue bar at the top of the page. On December 15, 2014, this bar will change from blue to green. It’s important to note that none of your email or calendar events will be impacted by this change.

Also, CaTS wants to make you aware of another change coming soon to your Outlook Web App. Microsoft will be changing the location of buttons that link to various services, such as Calendar, People, etc. Instead of those being on the top right, they will be moved into a grid located on the top left. Clicking on this grid provides you with a list of services available to you. Here's a screenshot of the new look with the grid highlighted in red.

2) Groups

Groups is a new feature that will appear soon within your Outlook Web App. A group is a shared workspace for email, conversations, files, and calendar events where group members can conveniently collaborate and quickly get stuff done. More information about Groups will come soon once the service has launched.

Pilot Unavailable Through WINGS

Wednesday, December 3, 2014

The link to Pilot on the Academics tab of WINGS is currently unavailable. Clicking this link produces an external system error.

Visiting http://pilot.wright.edu still works and you are encouraged to use that route until CaTS and the CTL have resolved the error.

WINGS Express Has a New URL

Tuesday, December 2, 2014

WINGSEXPRESS.WRIGHT.EDU Has moved!

If you are accessing WINGS Express through your bookmarks, favorites, or desktop shortcut, and the referenced URL contains the server name "oas5.wright.edu," please change your WINGS Express link to:

https://wingsexpress.wright.edu

Beginning today, all connections to WINGS Express must use the address shown above.  If you are accessing WINGS Express through the link in WINGS, no changes are necessary. 

Information About Clutter: A New Service From Microsoft

Monday, November 24, 2014

Recently, some users at Wright State began receiving emails from
Microsoft recommending a new service for email called “Clutter”. Clutter
attempts to remove items from your Office 365 inbox that you are likely
to ignore and places them into their own folder. If you receive an email
about Clutter and click on the link to sign up, you are taken to a log
in screen that then asks for your Office 365 log in information. If you
are already logged in to your Office 365 account, then you will be taken
directly to a page allowing you to enable Clutter.

At this time, CaTS has not used or tested the Clutter service, and we
are not sure of the impact this service will have on your email inbox.
Also, please note that Clutter is not turned on by default for your
account; you must take action to do so. As we obtain more information
about this service we will keep the university updated.

If you have already enabled Clutter and would like to disable it,
here’s how:

1) Log in to your Office 365 account either through WINGS or by going
out http://outlook.wright.edu
2) Click on the gear icon in the top right corner
3) Click on “Options”
4) Click on “Mail” and then “Automatic Processing”
5) Click on “Clutter” and choose whether to enable or disable the service
6) Click “Save”


If you have questions, please direct them to the Help Desk at (937)
775-4827 or toll free at 1-888-775-4827.

Pages