CaTS Blog

Reminder: CaTS System Maintenance for 8/16/15

Friday, August 14, 2015

CaTS will be conducting system maintenance on Sunday, August 16, from
12:01am to 12:00pm. During this time access to all Banner-related
services will be unavailable, including the following:

* WINGS Express
* Banner Admin
* Wright1 Card Services
* TouchNet
* TK20
* Parking Services
* WrightBuy
* Xtender
* DARS

If you have any questions concerning this maintenance, please contact
the CaTS Help Desk at (937) 775-4827, or send an email to
helpdesk@wright.edu.

Office 365 Login Instructions

Monday, August 10, 2015

Currently, users trying to access their Wright State email through WINGS or outlook.wright.edu are being prompted to sign in. To access your email, remember to enter your Office 365 username and password (first.lastname@wright.edu or lastname.###@wright.edu).

If you do not remember your password, visit http://www.wright.edu/information-technology/support-and-training/wright-state-university-accounts and follow the 'How to Change Your Password' instructions for Office 365.

For further assistance, please contact the CaTS Help Desk at helpdesk@wright.edu or (937) 775-4827.

Updates to the New WINGS Portal - 8/7/15

Friday, August 7, 2015

CaTS has made further updates to the new WINGS portal!


‘Workflow Services’ Updates:

  • The following links are now available under the ‘Workflow Services’ section:
    • Admission Applicant Review Service (Single Sign-On)
    • Course/Program Inventory Service (Single Sign-On)
    • Major Change Search (Single Sign-On)
    • Banner Workflow (will be Single Sign-On once Classic WINGS is retired)
  • The links under ‘Workflow Services’ only display if you have access to a Workflow service.
  • The link to ‘Banner Workflow’ now displays the number of outstanding tasks.

Other Updates:

  • Targeted content for housing & freshmen students has been added.
  • Added ‘Classifieds’ Section.
    • Posting in the New WINGS ‘Classifieds’ section does not post to the Classic WINGS ‘Classifieds’ area, and vice versa.
  • Folders added to ‘My Links’ (bookmarks)
  • ‘My Links’ has moved below ‘My Alerts’

As a reminder, Course and Group Studio are not available in the new WINGS portal.

Please continue to submit your feedback through the ‘Tell Us What You Think’ link under the Feedback section. Learn more about the new WINGS at the WINGS Beta website.
 

New Software Available 8/6 in Software Center

Thursday, August 6, 2015

New software packages are now available to faculty and staff at no
charge for use on university-owned computers. These packages are
available for download through Software Center, or by calling the Help
Desk at (937) 775-4827.

New Software Available:

  • Compustat
  • Read & Write Gold (Windows PCs Only)
  • Camtasia
    • Only available on Windows PCs connected to the Wright State domain
  • AMOS
    • Only available for Windows PCs by request through the Help Desk

Software Center is currently available only on university-owned Windows
computers. Mac users should call the Help Desk to request software
installation.

For more information about Software Center, visit
http://www.wright.edu/information-technology/services/software-center.

CaTS Help Desk
(937) 775-4827 or 1-888-775-4827
helpdesk@wright.edu
http://www.wright.edu/it/
Twitter: @WrightStateIT

Issues With Outlook Web App

Thursday, August 6, 2015

Currently, several people using Internet Explorer 10 as their web browser are having difficulty accessing their Office 365 email. When trying to access email through WINGS, users are taken to a login window for Outlook which doesn’t allow them to sign in.

Users encountering this issue are advised to try a different browser (Firefox, Chrome) in order to access their email. For further assistance, please contact the CaTS Help Desk at helpdesk@wright.edu or (937) 775-4827.

WSU Systems Now Available

Thursday, July 30, 2015

All systems listed in today's earlier outage communication are now
available. This includes:

  • WINGS
  • Banner and related systems
  • WINGS Express
  • Cognos
  • Xtender

If you continue to experience issues with any of these systems, please
contact the CaTS Help Desk at (937) 775-4827 or toll free at 1-888-775-4827.

Current System Outages

Thursday, July 30, 2015

Currently, the following Wright State systems are unavailable:

  • WINGS Classic
  • Banner and related services
  • Xtender and related services

CaTS is aware of these outages and is working on a resolution.

New Software Available in Software Center

Wednesday, July 29, 2015

New software packages are now available to faculty and staff at no
charge for use on university-owned computers. These packages are
available for download through Software Center, or by calling the Help
Desk at (937) 775-4827.

New Software Available:

  • SPSS 23 for Windows
  • SAS (see below)
  • Stata
  • Snap&Read – a universal text reading tool

Important SAS Information

  • If you already use SAS, use the Software Center to update your license code.
  • If you don’t yet use SAS, call the Help Desk to request installation.

Software Center is currently available only on university-owned Windows
computers. Mac users should call the Help Desk to request software
installation.

For more information about Software Center, visit
http://www.wright.edu/information-technology/services/software-center.


CaTS Help Desk
(937) 775-4827 or 1-888-775-4827
helpdesk@wright.edu
http://www.wright.edu/it/
Twitter: @WrightStateIT

Office 365 Services Information

Wednesday, July 29, 2015

Since the implementation of Office 365, CaTS has added several new
services to your Office 365 account – available to all faculty, staff,
and students.

  • Email/Calendar
  • OneDrive for Business
  • Office 365 ProPlus
  • Skype for Business (formerly Microsoft Lync)
  • Office 365 Online Communities

Learn about each of these services at
http://www.wright.edu/information-technology/services/office-365-overview.


Office 365 (SharePoint) Sites Open Q&A Sessions

CaTS will be hosting several open sessions for Office 365 Sites in Room
012 Library Annex.

  • Wednesday, July 29 from 9-11 a.m.
  • Wednesday, August 5 from 1-3 p.m.
  • Tuesday, August 11 from 1-3 p.m.
  • Wednesday, August 19 from 9-11 a.m.

No registration is needed. Along with answering questions, we will cover
how to best use project, workflow and communication features in Office
365 Sites.

Raider Commons Being Taken Offline

Tuesday, July 28, 2015

On July 31, 2015, The Raider Commons website (commons.wright.edu) will
be taken offline. The functionality of this service has been replaced by
Office 365 Communities. To learn more, visit
http://www.wright.edu/information-technology/services/online-communities.

For further assistance, please contact the CaTS Help Desk at
helpdesk@wright.edu or (937) 775-4827.

Pages