CaTS Blog

Rike Hall Connectivity Issues

Tuesday, February 17, 2015

As of 8:00am this morning, both wired and wireless network connectivity in Rike Hall is unavailable. CaTS is working to find a resolution and fix these issues as soon as possible.

Announcing Office 365 Sites

Sunday, February 15, 2015

On January 26, 2015, Office 365 Sites will become publicly available to all university faculty, staff, and students. Office 365 Sites are online communities supporting university organizations, projects and other Wright State-related functions.  Within these Office 365 sites/communities, you can then share files, calendars, and other important information with any other members of the site, just as you may have in the past with WINGS Group Studio.

Office 365 Sites are a great choice if you want to share information for longer periods of time. For example, you may want to create an Office 365 site for your department, college, or committee.

To browse available sites for membership, or to request your own site, simply log in to your Office 365 Outlook Web App (the online version of your email, calendar, etc.) and click on the “Sites” button on the top toolbar.

To learn more about Office 365 sites, including information on how to request a site, see our documentation website available at
http://www.wright.edu/information-technology/services/office-365-sites. Also note that CaTS will be soon be offering training for Office 365
Sites. Watch your inbox for dates and more information.

If you have any questions, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.
 

Urgent: Phishing Scam Notice for 2/11/15

Wednesday, February 11, 2015

The Help Desk was recently notified of an email phishing scam that
targets Wright State students, faculty, and staff. This scam, which may
have a subject line titled "(Important) changes to how you sign in with
Outlook", is created to look like an official email from Microsoft.

Within the email, you are told that changes have been made to how you
access your Outlook account, and that you need to click a "School Access
Portal" link to try out the new changes.

Please be aware that this is a scam and not an official email from
Microsoft, CaTS, or Wright State. Do not click on the links provided in
the email or give out your Office 365 username and password.

If you have any questions about this scam, or if you have already
clicked the links and entered your account information, please contact
the CaTS Help Desk immediately. You can reach us at (937) 775-4827, or
toll free at 1-888-775-4827.

Phishing Scam Notice for 2/5/15

Thursday, February 5, 2015

The CaTS Help Desk was recently notified of a “work-from-home” scam that
could potentially target Wright State students.

College students across the United States have been targeted to
participate in work-from-home scams. Students have been receiving emails
to their school accounts recruiting them for payroll and/or human
resource positions with fictitious companies. The scam requires the
student to provide his/her bank account number to receive a deposit and
then transfer a portion of the funds to another bank account. Those
funds were first stolen by cyber criminals and student are unknowingly
helping them get away with the crime.

Participating in the scam is a crime and could lead to your bank account
being closed due to fraudulent activity or federal charges.

If you have been a victim of this scam you can file a complaint with the
FBI’s Internet Crime Complaint Center at www.ic3.gov and reference Alert
# 01132015a-PSA.

Tips:

-If a job offer sounds too good to be true, it probably is.

-Never accept a job that requires the depositing of funds into your
account and wiring them to different accounts.

-Look for poor use of the English language in emails such as incorrect
grammar, capitalization, and tenses. Many of the scammers who send these
messages are not native English speakers.

-Never provide credentials of any kind such as bank account information,
login names, passwords, or any other identifying information in response
to recruitment email.

Phishing Scam Notice for 02/02/15

Monday, February 2, 2015

The Help Desk was recently notified of yet another phishing scam email that targets students, faculty, and staff of Wright State
University.  The content of the message is similar to,

----------------------------------


Your webmail account will expire in 2 Days Click on staff/faculty<hxxp://xexexexexexexexexe.bugs3.com/>  to validate your e-mail.
----------------------------------

Please note that this is a scam and not an official notice from Wright State University or CaTS. DO NOT fall victim to this scam by
clicking the link or entering your login information. If you do, your campus account could be used by spammers to send spam email or
steal your personal information.

Remember, CaTS will NEVER ask you for your account information via email or the web. If you have questions concerning this, please
contact the Help Desk at (937) 775-4827.

 

Services Grid Now Available in Office 365 Outlook Web App

Thursday, January 29, 2015

As announced in a previous message to the university, Microsoft has now updated the Office 365 Outlook Web App to include a services grid. This grid, located in the upper left corner of the Outlook Web App, provides a drop down menu list of all services available to you within Office 365.

In order to access your email, calendar or other Office 365 tools, you can click on the icon displayed in the drop-down menu. If you want to pin an icon to your toolbar, you will need to click on the three dots at the top of the icon. The pinned icon will appear on your toolbar in the upper right hand corner for one-click access.

If you have any questions about this change, please contact the CaTS Help Desk at (937) 775- 4827 or email at helpdesk@wright.edu.

Current Issues with Office 365 Sites Service

Thursday, January 29, 2015

Currently, the Office 365 Sites service is experiencing intermittent
access issues. Users who are members or owners of an Office 365 site may
receive an error stating "Sorry, you don't have access to this page"
when attempting to visit that site. Some users have found success by
logging out and then back in to the Office 365 Sites service. Microsoft
is aware of this issue and is working on a resolution. Please direct all
questions or concerns to the CaTS Help Desk at (937) 775-4827, or toll
free at 1-888-775-4827.

Malware Downloaded from Seemingly Clean Office Documents

Wednesday, January 28, 2015

Bitdefender is warning Microsoft Office users of a new spam campaign that resembles a tax return, a remittance, or form of bill from a bank. The spam often carries a Microsoft Word or Excel attachment that will automatically execute a piece of malware with a macro code disguised to bypass traditional antivirus if downloaded.  Source: http://www.net-security.org/malware_news.php?id=2947 

If you happen to open one of these attachments or have any other concerns, please be sure to call the CaTS Help Desk at (937)-775-4827 or email at helpdesk@wright.edu.

CaTS Blog

Wednesday, January 21, 2015

To read all recent announcements, updates, and activities from CaTS, visit our Blog. If you have any additional questions, please contact the Help Desk at (937) 775-4827 or through email at helpdesk@wright.edu

Sign Up for Microsoft Lync 2013 Training

Tuesday, January 20, 2015

CaTS wants to remind you that we have upcoming training sessions for
Microsoft Lync 2013. Our instructors will guide you through the Lync
software and show you how to chat, share files, and use Lync as both a
remote location meeting tool and as a way to interview prospective
employees or students.

Here is a list of upcoming sessions, along with their availability:

-Monday, February 23; 2:00 - 3:30pm - Only a few seats left!
-Wednesday, March 25; 2:00 - 3:30pm - Plenty of seats left to fill.
-Wednesday, April 15; 10:00 - 11:30am - Plenty of seats left to fill.

Sign up now and take advantage of all that Lync has to offer! To
register for a session visit this website:

http://www.wright.edu/information-technology/support-and-training/workshops

 

To learn more about Microsoft Lync visit
http://wright.edu/information-technology/services/microsoft-lync. If
you've got any questions about Microsoft Lync or our training sessions,
please give the Help Desk a call at (937) 775-4827 or toll free at
1-888-775-4827.
 

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