CaTS Blog

PC Mall Gov Unavailable

Monday, January 12, 2015

If you use the PC Mall Gov website to shop for personal purchases, be aware that the website is currently unavailable.

TouchNet MarketPlace System Outage

Wednesday, January 7, 2015

As of 1:30pm today, the TouchNet MarketPlace system is experiencing an outage. This outage affects any system on campus that utilizes TouchNet for bill payment. These services include, but are not limited to, student bill payment, Wright1 card deposits, and software sales.

TouchNet is working to resolve this issue. If you have further questions, please contact the CaTS Help Desk at (937) 775-4827.
 

Microsoft Lync

Thursday, January 1, 2015

Microsoft Lync is an instant messaging client that gives you instant messaging capabilities, voice and video chat, screen sharing, and more. There are numerous versions of Lync that are available to use with your WSU Office 365 account. Lync 2013 is available for Windows and mobile devices, while Lync 2011 is available for Macs. A version of Lync, called Lync Online, is also available after logging in to Outlook Web App (your web-based email and calendar). See below for links to pages about each of these versions. If you have questions about Lync and its use at WSU, please contact the CaTS Help Desk.

http://www.wright.edu/information-technology/services/microsoft-lync

Transcript and Graduation Payment Problems

Tuesday, December 30, 2014

Currently, the ability to pay for transcripts and graduation requests is currently unavailable. CaTS is aware of the issue and is working on a resolution.

System Maintenance for 12/29 Complete

Tuesday, December 30, 2014

The system maintenance that was being performed on Tuesday, December 29
was completed at approximately 10:00pm that night. WINGS, WINGS,
Express, and Banner systems are now available. If you have further
questions concerning this maintenance please contact the CaTS Help Desk
at (937) 775-4827.

System Maintenance for Today Has Been Extended

Monday, December 29, 2014

The system maintenance scheduled to end at 1:00pm today has been
extended. The following systems are still unavailable as of 2:00pm:

-WINGS
-WINGS Express
-Banner and related services

CaTS will inform the university once all maintenance has been completed.

Reminder: CaTS System Maintenance for December 30

Monday, December 29, 2014

CaTS will be conducting system maintenance on Tuesday, December 30,
2014, during the hours of 7:00am - 11:00am. During this time, there will
be no access to any WSU systems or the Internet. If you have any
questions about this outage, please contact the CaTS Help Desk at (937)
775-4827 or toll free at 1-888-775-4827.​

Reminder: CaTS System Maintenance for December 29

Friday, December 26, 2014

CaTS will be conducting system maintenance on Monday, December 29, 2014,
during the hours of 8:00am - 1:00pm. During this time, access to the
following services will be unavailable:

- WINGS
- WINGS Express
- Banner and related services

If you have any questions about this outage, please contact
the CaTS Help Desk at (937) 775-4827 or toll free at 1-888-775-4827.

Issues with Yahoo! Mail

Monday, December 22, 2014

If you are a Yahoo! Mail user, you may experience issues with accessing your mail via the Yahoo! Mail website from on campus. This is due Cisco's threat intelligence database, which has blacklisted several Yahoo! Mail servers. We are in contact with Cisco, and will keep the university updated on any news we receive.

Upcoming Changes to Your Office 365 Account

Sunday, December 21, 2014

Changes are coming to your Wright State Office 365 account! If you have questions about any of these topics, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.


Changes to Outlook Web App Appearance

If you use Outlook Web App (the online version of your Office 365 email and calendar) you’ll notice there’s a blue bar at the top of the page. On December 15, 2014, this bar will change from blue to green. It’s important to note that none of your email or calendar events will be impacted by this change.


Also, CaTS wants to make you aware of another change coming soon to your Outlook Web App. Microsoft will be changing the location of buttons that link to various services, such as Calendar, People, etc. Instead of those being on the top right, they will be moved into a grid located on the top left. Clicking on this grid provides you with a list of services available to you. Here's a screenshot of the new look with the grid highlighted in red.
 
Groups

Groups is a new feature that will appear soon within your Outlook Web App. A group is a shared workspace for email, conversations, files, and calendar events where group members can conveniently collaborate and quickly get stuff done. More information about Groups will come soon once the service has launched.
 

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