CaTS Blog

Windows 10 Support Information

Monday, July 20, 2015

Microsoft recently announced that Windows 10 will soon be available.
CaTS, in conjunction with departmental tech coordinators, will be
evaluating Windows 10 for compatibility with key applications and
systems. At this time, there are no plans to install Windows 10 on
university-owned computers.

For the time being, Windows 7 will continue to be the supported Windows
version for campus, but as further testing is completed, this could
change. In addition, CaTS will continue to provide limited support for
tablets running Windows 8, when running Windows 7 on the device is not
supported or recommended by the vendor. CaTS will notify the university
of any future plans to adopt Windows 10.

Issues With People Admin

Monday, July 13, 2015

Currently, People Admin (jobs.wright.edu) is having issues. The vendor is working now to resolve the problem. If you have any questions, call the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Issues With Tegrity

Monday, July 13, 2015

At this time, CaTS is experiencing problems with Tegrity in the
classrooms. CaTS requested that the Tegrity upgrade not be performed
until after the Summer session ended in August, however Tegrity
performed the upgrade last night. After the upgrade, the recorder on the
classroom workstations needs to be updated to the current version.
Please follow the steps below to update the recorder:


-Enter Tegrity as normal
-After selecting 'Record', you will be prompted to update the recorder
-A page will appear with instructions on how to update the recorder.
Please follow the instructions on this page
-A dialog box will pop up that says 'Preparing for Tegrity Recording...'
-Move the box to the side in order to select 'Run' and continue the update


This update will remain in effect until the machine is turned off or
restarted. If you have any problems or questions, contact the CaTS Help
Desk at (937) 775-4827, or email helpdesk@wright.edu.

Student Proxy Access

Friday, July 10, 2015

Beginning in the Summer of 2015, students can authorize proxy access through WINGS Express Proxy Management. Students can assign access for their proxy (third parties like parents, spouse, employer, etc.) to view specific WINGS Express content within a Student Proxy Access portal, or allow verbal access when contacting RaiderConnect/Lake Campus Enrollment Services by phone or in person, by using a passphrase.


For instructions and more information on Student Proxy Access - please visit our web page - www.wright.edu/raider-connect/proxy


NOTE: If you are looking for information on authorizing a user to view your online billing information and make payments on your behalf, please select the Parent/Authorized User - Billing tab on our Student Proxy Access web page.

WrightBuy Unavailable 7/10/15

Tuesday, July 7, 2015

All WrightBuy Users,

WrightBuy will be unavailable on Friday 7/10/2015 while the annual rolls of GL balances & encumbrances from the old to new fiscal year are performed.
 

CaTS Super Sale!

Tuesday, July 7, 2015

CaTS is holding a used computer sale today, July 7th!

-Time: 1-4pm
-Location: 031 Dunbar Library (formerly the Student Academic Success Center)

- Computers are 5-6 years old and come from campus labs and classrooms.
- They come complete with computer, LCD display, keyboard, mouse and
Windows Vista.
- No other software is installed.
- Computers are sold as-is with no warranty.

Lines may be long and wait times could exceed an hour.  Please be prepared.

For more information about the Super Sale, including costs and rules of
the sale, visit: http://www.wright.edu/information-technology/article/cats-super-sale-jul....

Updates to the New WINGS Portal - 7/2/15

Thursday, July 2, 2015

CaTS has made further updates to the new WINGS portal!

Layout Changes:

  • 'My Alerts’ and ‘My Links’ have moved to the right hand column.
  • The ‘Resources’ buttons formerly above Campus Announcements have moved to the right hand column under ‘Services’.
  • All announcements (campus, student and employee) are now featured in list form in the center column.
  • ‘Feedback’ and the Poll are now in the left hand column

Other

  • Filters are now accessible through the gear link in the ‘Announcements’ heading; these settings will affect all campus, student and employee announcements.
  • A ‘People Directory’ option has been added under the Search bar at the top of the page; checking this will limit your search to the People Directory only.
  • ‘FAQs’ and ‘Recent Updates’ are now accessible in the sub-menu under the WINGS logo.


Please continue to submit your feedback through the ‘Tell Us What You Think’ link under the Feedback section. Learn more about the new WINGS at http://www.wright.edu/information-technology/support-and-training/wings-beta.


CaTS Help Desk
(937) 775-4827
helpdesk@wright.edu
http://www.wright.edu/it/
@WrightStateIT

Current Issues with Office 365 Email

Wednesday, June 17, 2015

At this time, some users are unable to access email through the Outlook client or the Outlook Web App (OWA). This issue also prevents users from sending emails to those having problems accessing their mailboxes. Microsoft is working on a resolution and CaTS will notify the University when a solution has been found. For questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

The Wright State App

Thursday, June 11, 2015

CaTS is excited to announce the recent release of the Wright State App, the university’s official app for smart devices! The app is now available for download on both iOS and Android devices. The Wright State App helps you stay connected to the university like never before. Access critical information about your courses and accounts as well as useful features—like campus news, maps and directories—directly from your phone or tablet. The Wright State App includes content for both the Dayton and Lake campuses, so you’ll always have the information you need right at your fingertips.

To learn more about the app, including download instructions and frequently asked questions, visit the Wright State App website, located at http://www.wright.edu/WrightStateApp

For assistance with downloading, installing, or using the app, feel free to contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.

OneDrive for Business

Thursday, June 11, 2015

OneDrive for Business is a Microsoft online service that provides resources for file storage, collaboration, and communication within Wright State's Office 365 system. Please remember that as you use OneDrive for Business, you should not store any files or documents that contain sensitive university data. If you do so, you will be in violation of University Policy 11300, which is the university’s IT Security Policy. See section 11300.03 for further information.

http://www.wright.edu/information-technology/services/onedrive-for-business

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