CaTS Blog

CaTS Storage Maintenance Update

Wednesday, July 27, 2016

CaTS will be performing the following system maintenance this weekend:

The system which provides the H:\, K:\, and R:\ drives will be updated Sunday, July 31, between 6 a.m. and 12 p.m. This update should be non-disruptive. However, as a precaution please save your work often if you are accessing these drives during that time. If you experience issues during this maintenance period, you may need to save your work and restart your computer.

If you have questions, contact the CaTS Help Desk at (937) 775-4827 or email helpdesk@wright.edu.

New Office 365 Services!

Tuesday, July 19, 2016

Since the implementation of Office 365, CaTS has added several new services to your Office 365 account – available to all students, faculty, and staff!

  • Office Sway: Office Sway is a presentation application tied to your Microsoft account which allows you to pull content from local devices or internet sources such as Facebook, OneDrive, and  YouTube.
  • Office Delve: Office Delve helps you discover the information most likely to be interesting to you across Office 365. Delve shows you documents no matter where they're stored, whether in OneDrive for Business or a SharePoint Site.
  • Microsoft Forms: Microsoft Forms is a new feature of Office 365 Education that allows you to quickly and easily create custom quizzes, surveys, questionnaires, registrations, and more.

Learn more about each of these services at http://www.wright.edu/information-technology/services/office-365-overview.

CaTS is currently offering Office 365 ‘Ask Me Anything’ drop-in workshops. If you have questions about any of the new applications listed above, or any other existing Office 365 service, visit our
Workshops page for dates and times of these sessions:http://www.wright.edu/information-technology/training/workshops.

If you have any questions contact the CaTS Help Desk at (937) 775-4827 or helpdesk@wright.edu.
 

CaTS SharePoint Training!

Friday, July 8, 2016

CaTS is offering training workshops for owners and users of Office 365 SharePoint Sites. Multiple dates and sessions are available.

  • Ask Anything About Office 365 & SharePoint - Want to know what Office 365 is about? Have questions about your Office 365 SharePoint Site? Come on in and ask us about Office online to learn about Office 365 and the basics of managing and/or owning a SharePoint Site.
  • SharePoint Site Owner Training - *Registration Required* Learn the 'ins and outs' of owning and managing a SharePoint Site from content to membership.
  • Advanced SharePoint Site Owner Training - *Registration Required* *Prerequisite: Attended or viewed the CaTS Office 365 Communities Owner Training* Learn to manage the look and feel of document libraries and lists for your users with view and web parts, build your first communication workflow from scratch, and use task lists and assignments to begin managing a project using a Site.


For more information, visit our Workshops page. To register, visit the CaTS Training and Learning Site
 
If you have any questions, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.

Important Email Fraud Information

Friday, July 8, 2016

The Help Desk recently learned that some Wright State faculty, staff, and students are receiving notifications of fraudulent emails. Users are receiving malicious emails originating from forged  'wright.edu’ addresses. The sender and receiver addresses are the same, so it appears in your inbox as if you are receiving an email from your own Office 365 email address.

Email malware and phishing scams have increased over the past week and are targeting all Wright State members. Please be aware of these scams. Do not open any documents attached to a suspicious email or give out any personal information.

If you have any questions or receive a suspicious email, please contact the CaTS Help Desk immediately. You can reach us at (937) 775-4827, or email helpdesk@wright.edu.

Phishing Scam Notice 7/4/16

Wednesday, July 6, 2016

The Help Desk was notified yesterday of a large number of email phishing scams targeting Wright State faculty, staff, and students.


As always, you should be very careful before opening attachments from unknown sources, but please pay particular attention to any suspicious emails you received yesterday, July 4. These emails may include attachments containing malware and should NOT be downloaded or opened.


If you have any questions about these scams, or if you have already opened or downloaded any attachments, please contact the CaTS Help Desk immediately. You can reach us at (937) 775-4827, or email helpdesk@wright.edu.

New Student Orientation

Wednesday, July 6, 2016

Welcome, Wright State Students!

We're excited to start another year here at Wright State, and we're glad to have you along for the ride! During our presentation, you received a brief overview of our services and a handbook to take with you to refer to later. Here you can access both the PowerPoint you saw during our session, and an electronic copy of your new handbook. Both of these can also be found on our Getting Started for Students page.

Remember, CaTS is here to help! If you ever have tech questions, give us a call at (937) 775-4827, or email us at helpdesk@wright.edu. For quick, on the go questions, tweet us @WrightStateIT and we'll be happy to help.

New Student Orientation-CaTS Presentation (PDF)

Student Tech Handbook (PDF)

Systems Unavailable 6/30 - 7/1

Wednesday, June 29, 2016

The following systems will be briefly unavailable from 7 p.m. on Thursday, June 30, 2016 until 1 a.m. on Friday, July 1, 2016.

  • WINGS Express
  • Banner Admin
  • TK20
  • Parking Services
  • Wright1 Card Services
  • WrightBuy
  • Software & Music Sales
  • Applicant Portal

For questions regarding this maintenance, contact the CaTS Help Desk at (937) 775-4827.

Office 2016 Update

Thursday, June 23, 2016

Microsoft recently released Office 2016 for Windows and Mac, featuring updated versions of Word, Excel, PowerPoint, Access and other popular applications. CaTS is now recommending that Office 2016 be installed on all university-owned computers.

If you currently use a university-owned computer that has Office 2010 or Office 2013 installed, we encourage you to upgrade to Office 2016. You can do this by installing the software through Software Center, or calling the CaTS Help Desk at (937) 775-4827 and requesting the upgrade if you are using a non-domain PC or a Macintosh. The installation is free and in most instances can be done over the phone. For more information on using Software Center, visit http://www.wright.edu/information-technology/services/software-center.

Beginning October 1, 2016, all new computers purchased for university use will have Office 2016 already installed when you receive it, so no upgrade will be necessary.

Office 2016 will also be installed in all computer labs and electronic classrooms by the beginning of the 2016 Fall Semester. If you currently use Microsoft Office in any of your coursework, it is recommended that you begin revising that content to reflect Office 2016.

If you would like to learn more about Office 2016, you can find video tutorials on the Atomic Learning website. Visit the following link and login with your campus “w” username and password to access these videos. https://www.atomiclearning.com/highed/home?q=office+2016&selected_topics=All+topics&selected_categories=


If you have further questions about Office 2016 call the Help Desk at (937) 775-4827, or emailhelpdesk@wright.edu.
 

Your Wright State Accounts

Wednesday, June 22, 2016

Your Wright State Accounts

  University ID (UID) Campus Account Office 365
Example U01234567 w000abc lastname.#@wright.edu or firstname.lastname@wright.edu
Expires Never Every 180 Days Never
Used For WINGS Express (grades, registration, financial aid) WINGS, Pilot, and logging in to campus computers Wright State email, calendar, Online Communities and OneDrive
Important Links wingsexpress.wright.edu wings.wright.edu wings.wright.edu (email/calendar icon) or outlook.wright.edu
How to Change Password
  1. Go to wingsexpress.wright.edu
  2. Enter your UID and click 'Forgot PIN?'
  3. Answer your security questions
  4. Enter your new PIN
  5. Click 'Reset PIN'
  1. Go to wings.wright.edu
  2. Click on 'Password Management'
  3. Enter your UID and PIN
  4. Answer your security question
  5. Enter your new password
  6. Click 'Submit'
  1. Go to wings.wright.edu
  2. Click 'Password Management'
  3. Enter your UID and PIN
  4. Answer your security question
  5. Enter your new password
  6. Click 'Submit'

Learn to set up your email on your phone by visiting: wright.edu/node/28671

 

Personal Software Markdowns!

Wednesday, June 22, 2016

Due to the Home Software Store being shut down on July 1, CaTS has marked down some of the available software!

  • Lojack (Mac/Windows): Was $42, Now just $9
  • Adobe Photoshop Elements/Premiere Elements: Was $110, Now just $29
  • Dragon Mac: Was $119, Now just $29
  • Dragon Windows: Was $95, Now just $29

At this time, Microsoft Office, Windows, and Camtasia products have not been marked down.

Purchases made through the Home Software Store are for personal use only. This offer is good only while supplies last, so place your orders today!

After July 1, all personal software purchases can be made through wright.onthehub.com. If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

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