CaTS Blog

Wireless Connectivity Issues

Wednesday, February 8, 2017

CaTS is aware of intermittent connectivity issues with the wireless network. Devices are taking longer than normal to connect to the wireless access points. When attempting to connect to the wireless network on campus, please allow a few moments for your device to try the connection. You can also try disconnecting your device or computer from the network and reconnecting, although this may also take several attempts.

CaTS is working on a resolution to this problem and will notify the university when it is resolved. For further questions, please contact the CaTS Help Desk at (937) 775-4827.

Phishing Scam Notification 2/6/17

Monday, February 6, 2017

The Help Desk was recently notified of an email phishing scam that targets Wright State members containing the following message:

---BEGIN SCAM EXAMPLE---
Your Mail Box Exceeded it storage limit CLICK HERE TO UNBLOCK Fill and click SUBMIT for more space or you wont be able to send Mail.
---END SCAM EXAMPLE---

Please be aware that this is a scam. Should you receive this message do not reply to it and delete immediately. For questions about this or other phishing scams, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.

Security Reminder: Fake Job Offers

Thursday, February 2, 2017

Recently Wright State students have been the target of email scams containing fake job offers. Below are tips to help recognize these phishing attempts:

  • If an email is difficult to read (poor grammar or wording), it is most likely a scam.
  • If a job offer seems too good to be true, it most likely is.
  • Never accept a job that requires you to deposit checks into your own account, or wire a portion of money from your account. 
  • Read any career offer carefully.
  • Banks, credit unions, and other financial institutions will never ask for your account information in an email. 
  • If you think you have been a target of a phishing scam, file a report with the FBI's Internet Crime Complaint center here: https://www.ic3.gov/default.aspx 

To read more about these scams, visit http://abc6onyourside.com/news/local/fbi-sends-out-warning-about-scam-ta.... If you receive a suspicious email or have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Security Reminder: Spear Phishing

Thursday, February 2, 2017

What is spear phishing?

Spear phishing is an email that appears to be from, an individual or business you know, but is actually someone disguising themselves in an attempt to get you to send sensitive information via email. Spear phishing attacks are targeted and specific, and you may even recognize a person's name, email address, or WSU department in the email. You may also see the Wright State logo within the email. These emails often target an individual bawed on their job and the type of sensitive information (human resource data, payroll and financial information, etc.) regularly accessed by their position. This is different from a normal phishing attack, which is broad and targets a large number of users.

How do I spot a spear phishing email?

  • Look for spelling errors, especially in the subject line.
  • Watch for generic titles for the addressee. Instead of your name, yuou'll see "Attn. Email User" or "WState Employee".
  • If there are links in the email, they may look like the official Wright State links. However, by hovering over the lini you'll see that it goes to an external, non-WSU site.
  • If you think you have been a target of a spear phishing attack, contact the CaTS Help Desk for further assisstance. 

As a best practice, Wright State employees should never send an email that contains sensitive information or request this of others.

For more security tips, best practices, and guidelines, visit the Information Security website

Single Sign-on for Wright State Email

Wednesday, January 25, 2017

Beginning Sunday, January 29, your Wright State Office 365 email will become a part of our Single Sign-on (SSO) service. This change is planned for the 5:00 - 6:00 a.m. hour, so you may experience connectivity issues with your email during this time.

Once this change happens, a different log in screen will appear if you access your email through the outlook.wright.edu website. This new screen will be identical to the current WINGS log in screen. If you use other methods to access your email (WINGS, Outlook or Mac Mail clients, mobile phone apps), you will not notice a difference.

WHAT IS SSO? 

The Single Sign-on (SSO) service makes it possible to log in to multiple Wright State online applications without re-entering your campus 'w' username and password each time. For more information about SSO, visit https://www.wright.edu/information-technology/services/single-sign-on.

HOW DOES THIS AFFECT ME?

After logging in to a Wright State site using SSO, you'll be able to access other SSO-enabled sites during the same browser session without logging in again. For email specifically, here's what you'll see:

  • When logging in to your email through outlook.wright.edu, the log in screen will be identical to the screen you see when accessing WINGS.
  • When logging in to your email through WINGS, the Outlook Client, or mobile applications, you will not notice a difference,

FUTURE ENHANCEMENTS:

CaTS has been working towards a full Single Sign-on service/system. As other services are transitioned, users will be able to sign into other online applications using one account. This allows for a smoother, simplified process when accessing different university services.

QUESTIONS:

For questions about Single Sign-on, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Blackboard Collaborate Outage - 1/12/17

Thursday, January 12, 2017

Currently, the Blackboard Collaborate web conferencing tool within Pilot is unavailable. Blackboard is aware of the issue and is working on a resolution. CaTS will post updates every 30 minutes below.


1/12/17 - 6:45pm

Blackboard Collaborate Outage website shows an outage as of this time.

 

1/12/17 - 7:18pm

Blackboard Collaborate Outage website shows all services now available.

Services Outages for 1/3/17

Tuesday, January 3, 2017

Currently, a number of Wright State systems are experiencing intermittent connection issues. CaTS is working to identity a list of these services. For the latest updates about which services are unavailable or have been restored, please see below.


9:30 a.m. Update

Services Unavailable:

  • WINGS Announce List (Mail list manager)
  • Filelocker
  • Cognos (working, but in a degraded state)
  • Atomic Learning
  • Qualtrics

Services Restored:

  • None

 

1:00 p.m. Update

All services have been restored

 

 

Single Sign-on for Email

Tuesday, January 3, 2017

Beginning Sunday, January 29, your Wright State Office 365 email will become a part of our Single Sign-on (SSO) service. Once this happens, a different log in screen will appear if you access your email through the outlook.wright.edu website. This new screen will be identical to the current WINGS log in screen. If you use other methods to access your email (WINGS, Outlook or Mac Mail clients, mobile phone apps), you will not notice a difference.

 

What Is SSO?

The Single Sign-on (SSO) service makes it possible to log in to multiple Wright State online applications without re-entering your campus ‘w’ username and password each time. For more information about SSO, visit the CaTS Single Sign-on website.

 

How Does This Affect Me?

After logging in to a Wright State site using SSO, you'll be able to access other SSO-enabled sites during the same browser session without logging in again. For email specifically, here’s what you’ll see:

  • When logging in to your email through outlook.wright.edu, the log in screen will be identical to the screen you see when accessing WINGS.
  • When logging in to your email through WINGS, the Outlook Client, or mobile applications, you will not notice a difference.

 

Future Enhancements:

CaTS has been working towards a full Single Sign-on service/system. As other services are transitioned, users will be able to sign into other online applications using one account. This allows for a smoother, simplified process when accessing different university services.

 

Questions:

For questions about Single Sign-on, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Reminder: CaTS System Maintenance for 12/4/16

Thursday, December 1, 2016

As a reminder, CaTS will be replacing the Main Campus production firewall on Sunday, December 4, from 5:30 a.m. to 8 a.m. During this time network access will be unavailable, along with all University systems such as WINGS, WINGS Express, Banner, etc. The wright.edu websites will be available to off campus users.

This firewall replacement will provide campus with the needed capacity to cope with growing network bandwidth requirements, as well as allowing for the consolidation of security appliances into a single platform.

For questions about this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.

Download Free Microsoft Office!

Wednesday, November 30, 2016

Wright State offers all current faculty, staff, and students free Microsoft Office for personal devices through our ProPlus program. Visit https://www.wright.edu/information-technology/services/proplus for installation instructions and more information on what software is included!

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