I wanted to give some details about an upcoming project CaTS will be working on that will impact many of our faculty and staff. Over 5 years ago, Wright State signed a contract with Xerox to provide managed print services to the university. That contract is set to end on June 30th, 2020. Wright State does not own any of the current devices which means they will all need to be replaced. We have decided to work with Comdoc, which is a wholly-owned subsidiary of Xerox, that has recently signed an aggressively priced contract with the Inter University Council of Ohio.
We are moving away from the managed print model we were using with Xerox, and instead will be leasing brand new equipment from Comdoc. Not only will this new model save the university money, it gives colleges, departments, and administrative areas some choice over their printing and copying environment. I understand from talking with many faculty and staff, that the implementation of the Xerox contract 5 years ago caused a great deal of anxiety and stress that might have been avoided with a more customer focused approach. Our goal is to make this transition as smooth as possible for everyone. I have assembled a committee made up of faculty, staff, CaTS employees, BFOs, and administrators to help guide us through the planning and implementation of this project.
We plan to have a CaTS lead that will meet with each area individually to review their current print/copy environment and collectively decide what device types and locations make sense moving forward. This process should start in early March and run through the end of August 2020 (because of the relationship with Xerox and Comdoc, we can extend the Xerox contract by a few months).
If anyone has any questions, concerns, or feedback, please feel free to reach out to me directly.
Chief Information Officer