Upcoming Panopto Cloud Upgrade/Downtime

Please note: the text of this article is quoted directly from an official Panopto outage announcement.


Thursday, July 18: Mandatory Client Upgrade 

The Panopto software service will require Panopto for Windows, Panopto for Mac, and Remote Recorders to be upgraded to version 6.0 or above. The upgrade provides new admin presets and other features (more details here) and will be applied to our WSU Panopto site at 8:00 p.m. EDT.

For more information on the mandatory upgrade, see the article below on the Panopto support site

Saturday, August 10: Downtime

Panopto will be making a number of updates to the Panopto Cloud infrastructure to increase performance and scalability. These updates will require downtime. They expect up to 3 hours of downtime, starting at 9:00 p.m. EDT.

During this downtime, our users will not be able to access recordings on our server, and any attempt to upload from recording clients will result in a "Server unable to connect" message. 

Learn About the Panopto Recorder Upgrade Policy
https://support.panopto.com/s/article/Recorder-Upgrade-Policy