CaTS | Information Technology

Introducing Microsoft Lync and Office 365

Microsoft Lync Coming Soon

On June 9, all university faculty, staff, and students will have access to a new service from Microsoft called Lync. This new service is a communications systems that provides voice and video chat, instant messaging capabilities, computer screen sharing, and more.

There are different versions of Lync, depending on your operating system or mobile device, with each one having some difference in features offered. If you would like to learn more about Lync, what versions are offered, and to see how it works, check out our Lync Help and Training website, available at https://support.wright.edu/url/?3z

Those of you who use the Collaborate software through Pilot may be wondering how Lync compares to that system. CaTS and the CTL have created a document that details this information. You can find it at the link below:

Microsoft Lync vs. Pilot Collaborate (PDF)
 



RaiderMail Service to Be Called Office 365

As the university adopts more Microsoft services (such as Lync), and in order to be consistent with Microsoft’s naming conventions, CaTS will be changing the name of our RaiderMail service in order to better describe what Microsoft services we offer. At the same time we launch the Lync service, we will begin using the name “Office 365”, which is Microsoft’s official name for the suite of online services which includes email, calendar, contacts, and Lync.

Please take note that nothing will be required from you for this change to take effect. You will still have the same email and calendar system, and you will still access these services in the same way you’ve always done. CaTS is working to have all of our documentation changed soon to reflect this new name, but you may still see the “RaiderMail”
terminology used on some portions of our website.

With a new name and a new service, we know that you might have some questions. No problem! Feel free to give us a call at the CaTS Help Desk and we’ll be glad to answer them for you. You can reach us at (937) 775-4827, or toll free at 1-888-775-4827. You can also send us an email at helpdesk@wright.edu.