PC Mall Gov Unavailable
If you use the PC Mall Gov website to shop for personal purchases, be aware that the website is currently unavailable.
TouchNet MarketPlace System Outage
As of 1:30pm today, the TouchNet MarketPlace system is experiencing an outage. This outage affects any system on campus that utilizes TouchNet for bill payment. These services include, but are not limited to, student bill payment, Wright1 card deposits, and software sales.
TouchNet is working to resolve this issue. If you have further questions, please contact the CaTS Help Desk at (937) 775-4827.
Home Base Services
Home Base was created to meet the advanced support needs of university students. CaTS provides basic support services for free, but can now offer more in-depth support through Home Base. You'll find prices for these support offerings are much lower than going off campus. Home Base also offers software available for purchase to students, staff, and faculty members.
Microsoft Lync is an instant messaging client that gives you instant messaging capabilities, voice and video chat, screen sharing, and more. There are numerous versions of Lync that are available to use with your WSU Office 365 account. Lync 2013 is available for Windows and mobile devices, while Lync 2011 is available for Macs. A version of Lync, called Lync Online, is also available after logging in to Outlook Web App (your web-based email and calendar). See below for links to pages about each of these versions. If you have questions about Lync and its use at WSU, please contact the CaTS Help Desk.
Transcript and Graduation Payment Problems
Currently, the ability to pay for transcripts and graduation requests is currently unavailable. CaTS is aware of the issue and is working on a resolution.
Issues with Yahoo! Mail
If you are a Yahoo! Mail user, you may experience issues with accessing your mail via the Yahoo! Mail website from on campus. This is due Cisco's threat intelligence database, which has blacklisted several Yahoo! Mail servers. We are in contact with Cisco, and will keep the university updated on any news we receive.
Setting Up Your Email On Your Smart Phone
This website gives instructions on how to setup your mobile device or smartphone to access Office 365. Simply click on which device you'd like instructions for and follow the steps. If you need additional assistance give the CaTS Help Desk a call. You can reach them at (937) 775-4827 or toll free at 1-888-775-4827.
Know How to Change Your Passwords and PIN
To make the most of your Wright State accounts, it's important to know how to update your information. Here's a reminder of you different Wright State accounts, their uses, and how to change your passwords.
|CAMPUS ACCOUNT||UNIVERSITY ID (UID)||OFFICE 365|
Every 180 Days
WINGS,Pilot, and logging
in to Campus computers
WINGS Express (grades,
registration, financial aid)
Wright State email, calendar,
Lync and OneDrive
HOW TO CHANGE PASSWORD
Upcoming Changes to Your Office 365 Account
Changes are coming to your Wright State Office 365 account! If you have questions about any of these topics, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.
Changes to Outlook Web App Appearance
If you use Outlook Web App (the online version of your Office 365 email and calendar) you’ll notice there’s a blue bar at the top of the page. On December 15, 2014, this bar will change from blue to green. It’s important to note that none of your email or calendar events will be impacted by this change.
Also, CaTS wants to make you aware of another change coming soon to your Outlook Web App. Microsoft will be changing the location of buttons that link to various services, such as Calendar, People, etc. Instead of those being on the top right, they will be moved into a grid located on the top left. Clicking on this grid provides you with a list of services available to you. Here's a screenshot of the new look with the grid highlighted in red.
Groups is a new feature that will appear soon within your Outlook Web App. A group is a shared workspace for email, conversations, files, and calendar events where group members can conveniently collaborate and quickly get stuff done. More information about Groups will come soon once the service has launched.
CTS News for the Holidays
Happy Holidays from CaTS and Classroom Technology Support (CTS).
As the New Year approaches, we are inclined to make our resolution once again to commit ourselves fully to the support of our campus classrooms. Our entire staff look forward to serving the campus community in 2015.
Looking back at 2014, we would like to share some projects and achievements that CaTS has been involved with in an effort to elevate your classroom experience.
In collaboration with the Facilities Planning Department, an additional 49 whiteboards were added to 22 classrooms across campus to offer increased writing space to instructors.
CTS developed 5 document cameras mounted to mobile carts for flexibility and accessibility. This was done in response to our faculty that wanted a way to use the document cameras while being more centrally located with their students.
CaTS and the College of Engineering & Computer Sciences worked together to create a Senior Design Project intended to allow our WSU students the opportunity to develop and design new table top podiums for the classrooms. This year the WSU faculty selected the winning model from our top 5 student project finalists. I am pleased to report that the design is currently being manufactured and should arrive early spring semester.
A new process for changing out the lamps in classroom video projectors has recently been developed within CaTS. We will now be proactively changing the older lamps out before their life-span is due to expire. We are doing this to reduce the number of unforeseen problems that arise during class time. Thank you to those of you who offered suggestions to us.
We invite you to stop by the Classroom Features & Photos resource, link listed below, and check out our new panoramic videos of the classrooms. CTS and Video Technology Services worked together over the summer to update this resource. Over the winter break, CaTS will be updating all of the classroom equipment specifications in order to reflect the most up-to-date classroom information as possible for spring semester.
CaTS would like to wish you and your families a wonderful holiday season and a very Happy New Year.