Warning About Attached Documents With Malicious Code
CaTS recently learned of malicious Microsoft Word, Excel, and PowerPoint documents being sent via email to members of the Wright State community.
The names of these documents may contain references to an invoice, undelivered package, or other business related subject. The documents are designed to run malicious code on systems running the Windows operating system. If you receive an email with a document attached and do not recognize the sender, even if the email indicates the document originates from a legitimate business, do not open or download the document.
If you have questions about whether an email you received is legitimate or not, please contact the Help Desk for assistance. You can contact us at (937) 775-4827 or toll free at 1-888-775-4827.
Training Now Available for Microsoft Lync 2013
CaTS is now offering formal training for Microsoft Lync 2013! Our instructors will guide you through the Lync software and show you how to chat, share files, and use Lync as both a remote location meeting tool and as a way to interview prospective employees or students.
Our first session is on October 28, so sign up now and take advantage of all that Lync has to offer! To register for this class or to see what other date are available, visit this website:
To learn more about Microsoft Lync visit http://wright.edu/information-technology/services/microsoft-lync. If you’ve got any questions about Microsoft Lync or our training sessions, please give the Help Desk a call at (937) 775-4827 or toll free at 1-888-775-4827.
Wright State Websites Now Working
As of 11:45am, all wright.edu websites are now available. If you are still experiencing issues, please contact the CaTS Help Desk at (937)775-4827.
Current Issues with Wright State Websites
As of 10:50am, Monday, October 20, access to websites under the wright.edu domain are unavailable or loading very slowly. CaTS is aware of this issue and technicians are working to resolve the problem. We will notify the university when a resolution has been found.
Information on 10/17/14 Network Outage
On Friday, 10/17/14, at approximately 9:04 a.m., the Wright State network experienced a brief slowdown that lasted around 15 minutes. Our records indicate the network was under a denial of service (DoS) attack designed to overwhelm and slow down the network. At approximately 11:00am, CaTS implemented its first measure to protect the campus from such attacks. If you have questions please call the CaTS Help Desk at (937) 775-4827.
Wireless Connection Emergency Maintenance
At approximately at 10:35am, CaTS will be taking down the "WSU_Secure"
and "WSU_EZ_Connect" wireless connections. This outage will last approximately 5-10 minutes.
Information on 10/13/14 Network Outage
On Monday, 10/13/14, at approximately 3:25 p.m., the Wright State network experienced a brief slowdown that lasted around 15 minutes. Our records indicate the network was under a distributed denial of service (DDoS) attack designed to overwhelm and slow down the network. CaTS is currently working to implement additional defenses to help reduce the effects of such attacks.
If you have questions please call the CaTS Help Desk at (937) 775-4827.
Update on Outlook Web App Search Issues
The following information is an update from Microsoft concerning search issues within Outlook Web App.
Current Status: The deployment process is approximately 92% complete at this time, and is expected to finish in the next 8-9 hours. Affected customers will begin to see mitigation of the issue as the deployment progresses.
Customer Impact: Affected customers are experiencing problems with the search function within OWA.
Workaround: As a workaround, customers can use the search function in Outlook Online mode or can enable the 'Conversations' setting in OWA.
Percent of Users Affected: Customers experiencing this issue may see all of their users affected.
Incident Start Time: Monday, October 6, 2014, at 1:07 AM UTC
Preliminary Root Cause: A recent update to the environment has impacted OWA search functionality.
Next Update: Tuesday, October 7, 2014, at 4:00 PM UTC
Outlook Web App: Issues with Search
Microsoft Engineers are investigating reports of an issue in which some customers are experiencing problems with the Outlook Web App (OWA) search feature. Engineers have ruled out indexing as the cause of the issue and have identified that a recent update to the environment has impacted the search functionality in the Outlook Web App (OWA). Engineers are continuing to develop a fix to remediate impact. Once the fix has been developed and tested, it will be deployed across the affected environment.
Workaround: As a workaround, customers can use the search function in Outlook Online mode or can enable 'Conversations' setting in OWA.
Your Wright State App Questions Answered
This page answers the most common questions asked about the Wright State app through the app's feedback form. You can also find the satisfaction rates for the app, based on numbers from the feedback form. If you have the app and would like to submit feedback, simply tap on the "Feedback" link under the "Services" menu.
As of September 3, 2014, CaTS has received 175 completed feedback forms. Here are the satisfaction ratings from that feedback.
Very Satisfied: 59
Very Unsatisfied: 1
Yes, we have added a Pilot Beta feature to the app that allows you to access Pilots mobile site for your convenience.
We are currently working on a feature that will allow you to register for classes straight from your phone. This feature will hopefully be ready early 2015.
There is a small spinning circle at the top of your phone indicating the page is still loading.
When you open the ‘Map’ feature of the app, it pinpoints where all campus buildings are, and shows your location as a blue dot. This allows you to determine the proper direction to go in order to get to a specific building. Features such as building layouts and directions to specific places may be a future enhancement.