CTS News for the Holidays
Happy Holidays from CaTS and Classroom Technology Support (CTS).
As the New Year approaches, we are inclined to make our resolution once again to commit ourselves fully to the support of our campus classrooms. Our entire staff look forward to serving the campus community in 2015.
Looking back at 2014, we would like to share some projects and achievements that CaTS has been involved with in an effort to elevate your classroom experience.
In collaboration with the Facilities Planning Department, an additional 49 whiteboards were added to 22 classrooms across campus to offer increased writing space to instructors.
CTS developed 5 document cameras mounted to mobile carts for flexibility and accessibility. This was done in response to our faculty that wanted a way to use the document cameras while being more centrally located with their students.
CaTS and the College of Engineering & Computer Sciences worked together to create a Senior Design Project intended to allow our WSU students the opportunity to develop and design new table top podiums for the classrooms. This year the WSU faculty selected the winning model from our top 5 student project finalists. I am pleased to report that the design is currently being manufactured and should arrive early spring semester.
A new process for changing out the lamps in classroom video projectors has recently been developed within CaTS. We will now be proactively changing the older lamps out before their life-span is due to expire. We are doing this to reduce the number of unforeseen problems that arise during class time. Thank you to those of you who offered suggestions to us.
We invite you to stop by the Classroom Features & Photos resource, link listed below, and check out our new panoramic videos of the classrooms. CTS and Video Technology Services worked together over the summer to update this resource. Over the winter break, CaTS will be updating all of the classroom equipment specifications in order to reflect the most up-to-date classroom information as possible for spring semester.
CaTS would like to wish you and your families a wonderful holiday season and a very Happy New Year.
Upcoming Changes to Your Office 365 Account
Changes are coming to your Wright State Office 365 account! If you have questions about any of these topics, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.
Changes to Outlook Web App Appearance
If you use Outlook Web App (the online version of your Office 365 email and calendar) you’ll notice there’s a blue bar at the top of the page. On December 15, 2014, this bar will change from blue to green. It’s important to note that none of your email or calendar events will be impacted by this change.
Also, CaTS wants to make you aware of another change coming soon to your Outlook Web App. Microsoft will be changing the location of buttons that link to various services, such as Calendar, People, etc. Instead of those being on the top right, they will be moved into a grid located on the top left. Clicking on this grid provides you with a list of services available to you. Here's a screenshot of the new look with the grid highlighted in red.
Groups is a new feature that will appear soon within your Outlook Web App. A group is a shared workspace for email, conversations, files, and calendar events where group members can conveniently collaborate and quickly get stuff done. More information about Groups will come soon once the service has launched.
Home Base Services
Home Base was created to meet the advanced support needs of university students. CaTS provides basic support services for free, but can now offer more in-depth support through Home Base. You'll find prices for these support offerings are much lower than going off campus. Home Base also offers software available for purchase to students, staff, and faculty members.
Social engineering is the art of people manipulating others so they will give out confidential information. When criminals are selecting targets, they try to design scams that will trick you into giving your passwords, bank information, or access to your computer (usually to install malicious software, such as viruses). Find out more information through the link below in order to protect yourself from this recent security threat.
Pilot Unavailable Through WINGS
The link to Pilot on the Academics tab of WINGS is currently unavailable. Clicking this link produces an external system error.
Visiting http://pilot.wright.edu still works and you are encouraged to use that route until CaTS and the CTL have resolved the error.
WINGS Express Has a New URL
WINGSEXPRESS.WRIGHT.EDU Has moved!
If you are accessing WINGS Express through your bookmarks, favorites, or desktop shortcut, and the referenced URL contains the server name "oas5.wright.edu," please change your WINGS Express link to:
Beginning today, all connections to WINGS Express must use the address shown above. If you are accessing WINGS Express through the link in WINGS, no changes are necessary.
CaTS is on Twitter!
CaTS is now on Twitter! Our Twitter handle, @WrightStateIT, is a great resource for IT announcements, tips and tricks, or just an easy way to ask us an IT question. Our goal is to make interaction with WSU members quick and convenient, so you can get your questions answered and get back to your busy day. Follow us now and stay up to date on what’s going on in Wright State's IT Department!
Tk20 Currently Unavailable
At this time, the Tk20 service is unavailable. CaTS is aware of the issue and is working to find a resolution.
OneDrive for Business
OneDrive for Business is a Microsoft online service that provides resources for file storage, collaboration, and communication within Wright State's Office 365 system. Please remember that as you use OneDrive for Business, you should not store any files or documents that contain sensitive university data. If you do so, you will be in violation of Wright Way Policy 1106, which is the university’s IT Security Policy. See section 1106.03 on http://www.wright.edu/wrightway/1106 for further information.
Current Issues with Pilot Access Through Mobile App
Currently, some users of the Wright State App are experiencing intermittent connection issues to Pilot through the app. CaTS is aware of this situation and is working to resolve the issue. If you have any questions please contact the CaTS Help Desk at (937) 775-4827 or toll free at 1-888-775-4827.