Benefit Advocacy

The firm of Horan and Associates, Inc. provides the university with comprehensive support for the various elements of our health care insurance plans.  

On those occasions when you are unable to resolve administrative and/or billing problems with an insurance vendor in a reasonable time period, a Horan representative will work on your behalf for resolution. A Horan Representative will listen your problem and work with the vendor to resolve 'and' bring closure to the matter.

Should you need insurance advocacy assistance, please contact one of these three individuals:

  • Jenn Johnson, CEBS, Senior Service Representative, (800) 544-8306, x2734
  • Mikal Jeffries, CEBS, Account Manager, (800) 544-8306, x3900