Department of Human Resources
Frequently Asked Questions
Q: How do I make
changes to my insurance coverages?
A: You can make changes to insurance coverages by completing
the appropriate enrollment form during open enrollment or for
healthcare, at any time with a qualifying change to family status.
Q: Who is
considered an eligible dependent for health insurance purposes?
A: Eligible dependents for health insurance purposes are
spouses, income tax dependent children, registered domestic
partners, and the income tax dependent children of registered
Q: How do I get reimbursements
from my flexible spending account?
A: First, you must file a claim with the medical, dental or
vision vendor. Once you receive an Explanation of Benefits (EOB) or
a receipt (office visit or prescription drug copayment) for the cost
of services reflecting your actual out of pocket expenses, complete
a Flexible Spending Account (FSA) Request for Reimbursement form.
Attach the EOB or receipt to the FSA Request for Reimbursement form
and mail the documentation to:
432 East Pearl Street
Miamisburg, OH 45342
Flexible Spending Account Claim Form
Q: Why isnít my
Anthem card accepted by my dentist?
A: Your Anthem ID card is not accepted by your dentist
because dental benefits are provided by the dental plan provider,
not the medical plan provider.
Q: What is our Delta
Dental group number and phone number?
A: The Delta Dental group number is 7344-1001.
Q: If I change from
full-time to part-time, can I still get insurance benefits?
A: Employees who are appointed to work at least 51% FTE are
eligible for healthcare coverages and life insurance coverages. An
employee must be at least 75% FTE to be eligible for Long and Short
Q: Will our insurance
cover my child who is out of state attending college?
A: Yes, healthcare benefits cover eligible dependent
children who are out of state attending college. Medical benefits
are available dependent upon your choice of health plans. Vision
and Dental benefits are also payable depending on the provider from
which you receive care.
Q: Does my health insurance cover me when I am overseas?
A: Yes, healthcare benefits cover eligible employees and
dependents when overseas. Medical benefits are available dependent
upon your choice of health plans. Vision and Dental benefits are
also payable depending on the provider from which you receive care.