Frequently Asked Questions

Where do I go for computer account information, problems with logging in or passwords?
The CaTS Help Desk can assist you in all these areas. However, ROX.wright.edu offers fast and easy options for resetting passwords and looking up CAMPUS account information.
What software is available in the computer classrooms?
Go to www.wright.edu/cats/labs for details on the labs, hours of operation and installed software.
How do I have software added to the computer classrooms?
Requests for software changes and additions should be sent to the CaTS Help Desk at least 8 weeks before the start of the class. Software will be reviewed for compatability and to ensure basic functionality. This also gives the instructor time to test the software in the lab.
How do I reserve a computer classroom?
Reservation requests for regularly scheduled classes should be made through the Registrar at least one month before the start of class. Labs are reserved on a first come, first served basis. For one-time events, contact the CaTS Help Desk.
Which are Electronic Classrooms?
A list of electronic classroom information is available at www.wright.edu/ctl/technology/eclassrm.html
Are there faculty development workshops?
CTL offers a wide variety of development workshops on subjects of particular interest to faculty. For a schedule, go to www.wright.edu/ctl/workshops
How do I place items on course reserve?
For assistance placing items on course reserve, contact the Library Reserve Manager at the Dunbar Library or the Fordham Library.
How can I schedule films or videos to use in my classroom?
Use the Media Booking Request Form located on the University Libraries website.
How do I order electronic equipment for my classroom?
Contact the CTL to order electronic equipment for traditional classrooms.
Is there a way to access online library materials from off-campus?
Yes. See the University Libraries webpage, “Distance Learning” for complete details about options for connecting to library resources from home.
What software is available for me & my students for home use?
WSU has licenses with Microsoft, Apple and other companies for low-cost or free software.The ConnectWright CD is also available for checkout at the libraries. Student and faculty home use information is available at www.wright.edu/software.
How do I share files with my students?
CaTS provides the Novell Student Shared Drive. Instructors can request access at the Help Desk. Once set up, you’ll be able to store files on the Student Shared Drive and all students will have read-only access. File sharing, assignment posting and many other features are also available using WebCT or the Course Studio feature of WINGS.
How do I put my courses online?
Contact one of the CTL Instructional Designers to discuss your plans. They will help guide you to success in creating an effective, student-oriented, online environment for your class.
Where can I go to have high-end multimedia created for my class?
The Center for Teaching and Learning has a Multimedia Production staff that can design and produce some of the most technologically current, innovative, instructional components available today. Give them a call with your ideas and they can help turn them into reality.
Where can students get technical help on assignments that require web development, presentation software or multimedia?
The STAC (Student Technology Assistance Center) located on the 2nd floor of the Dunbar Library provides one-on-one and small group assistance for students working on technology-related assignments.