FMS Customer Care Center

On this page:

Overview

The FMS Customer Care Center is located at 065 Allyn Hall.

Hours of operation: Weekdays, 7 a.m. to 4:30 p.m.

(After-hours calls will be handled by the Wright State Police Department, 937.775.2111.)

Work requests include: parking services, cleaning requests, maintenance repairs, heating and cooling issues, restroom problems, grounds maintenance, recycling, painting, environmental safety and classroom concerns.

To place a work request or give feedback:

  • Call 937.775.4444 or
  • Email (for nonemergency request) facilities@wright.edu
  • Please do NOT report emergency and/or urgent work requests using the above e-mail address. For immediate response, please contact our Customer Care Center at 937.775.4444 during normal business hours of Monday - Friday from 7:00 a.m. to 4:30 p.m.; and after hours, by calling the WSU Police Communications Center at 937.775.2111.

 

When placing a work request, please include the following information:

  1. Your name and phone number
  2. Location of work to be completed—room number and building
  3. Provide a detailed description of the problem

Staff Directory

Kathy Warden

Department:
Facilities Planning
Title:
Manager, Customer Care Center & Small Projects
Address:
Allyn Hall 065, 3640 Colonel Glenn Hwy, Dayton, OH 45435-0001

Ileene Archer

Department:
Facilities Planning
Title:
Customer Care Center Supervisor
Address:
Allyn Hall 065, 3640 Colonel Glenn Hwy, Dayton, OH 45435-0001

Tamre Hunter Ross

Department:
Parking & Transportation
Title:
Data Coordinator, Parking and Transportation
Address:
Allyn Hall 065, 3640 Colonel Glenn Hwy, Dayton, OH 45435-0001

Cassandra J. Stacy

Department:
Business Services Admin
Title:
Parking Facility Operations Supervisor Department of Parking and Transportation
Address:
Allyn Hall 065, 3640 Colonel Glenn Hwy, Dayton, OH 45435-0001

Survey Results