Customer Service Center

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The Physical Plant Customer Service Center is located at 065 Allyn Hall.

Hours of operation: Weekdays, 7 a.m. to 4:30 p.m.

(After-hours calls will be handled by the Wright State Police Department, (937) 775-2111.)

Work requests include: cleaning requests, maintenance repairs, heating and cooling issues, restroom problems, recycling, painting, and classroom concerns.

To place a work request or give feedback:

  • Call (937) 775-4444 or
  • Email (for nonemergency request)
  • Please do NOT report emergency and/or urgent work requests using the above e-mail address. For immediate response, please contact our Customer Service Center at 937.775.4444 during normal business hours of Monday - Friday from 7:00 a.m. to 4:30 p.m.; and after hours, by calling the WSU Police Communications Center at 937.775.2111.


When placing a work request, please include the following information:

  1. Your name and phone number
  2. Location of work to be completed—room number and building
  3. Provide a detailed description of the problem

Staff Directory

Bill R. Knotts

Physical Plant Administration
Director, Facilities Maintenance and Custodial Services
Allyn Hall 065, 3640 Colonel Glenn Hwy., Dayton, OH 45435-0001

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