Custodial Services

photo of physical plant employees with president hopkins


Have a custodial or recycling request or concern? For immediate assistance contact Customer Service at (937) 775-4444 to place a work request or a chargeable service request, or by submitting a Work Request.

Please provide the customer service representative with:

  • Name
  • Phone number
  • Building and suite location
  • Location of request/concern
  • Description of request/concern
  • Urgency of request/concern

For questions regarding concerns/requests, contact Custodial Management.  

Wright State University Custodial Services cleans "green" to protect custodians, to provide healthier facilities for faculty, staff, students, and guests, as well as to protect our environment.

Custodial Services began their "green" mission in April 2006 with complete conversion in July 2008 as follows:

  • Removal of toxic cleaning chemicals
  • Environmentally friendly cleaning chemicals
  • Purchase of new equipment meeting LEED criteria
  • "Green" technology floor care program
  • Enhanced recycling program
  • Recycled can liners
  • "Green" education and training
  • Innovation Point towards Gold LEED certification of new Diggs facility
    • LEED — Leadership in Energy and Environmental Design
  • Day cleaning (4 a.m.–12:30 p.m.)
  • H1N1 sanitization
  • Partner with Greene County Partners In Transition

Cleaning "green" means that Wright State University custodians are provided with the safest cleaning chemicals and technologies available in an effort to protect health, improve indoor air quality, reduce sludge into waste stream, reduce waste in landfills, and conserve energy which provides a healthier environment for today, tomorrow, and the future.

Services & Resources

Campus Involvement

Custodial Services has exhibited campus involvement in the following ways:

  • 100 percent departmental participation in Campus Scholarship and Innovation Campaign in 2008; 100 percent second shift participation in 2009, 100% participation Lake and Main Campus in 2011
  • Winner of Golden Key Club Ronald McDonald Penny Drive, 2009
  • Nominated student for ODK organization
  • Manager interviews with students for research projects/papers
  • Enhanced recycling
  • Support for Move-In Day
  • Guest speaker for various classroom presentations
  • Provide bags/gloves to organizations for campus clean ups
  • Provide custodial service for student org activities, no charge for service during normal hours of operation
  • Assists with Food Bank Collections

Have a campus project that Custodial Services can assist with? Contact Interim Custodial Manager, Richard Thomas at (937) 775-3783.

Classroom Supplies

Custodial Services is responsible for providing chalk, dry erase markers, and erasers to all classrooms.

Note: Custodians do not check to see if markers are in good writing condition, therefore when a marker goes bad, please dispose of it in the trash.

Supplies for classrooms are replenished between the hours of 4 and 8 a.m. If you are in need of chalk, dry erase markers or erasers between the hours of 8 a.m. and 4:30 p.m., you may contact customer service at (937) 775-4444 or retrieve your needed item from the classroom supply cabinet at one of the locations listed below.

If classroom supplies are needed after 4:30 p.m., please retrieve your item from a classroom supply cabinet or contact the CaTS Help Desk at (937) 775-4827.

Professors may request a classroom supply cabinet key by completing a key request and submitting the request to the lock shop.

Classroom supply cabinet locations:

  • Allyn Hall—first floor vending area
  • CAC—first floor vending area
  • Fawcett Hall—basement vending area
  • Library—CaTS Help Desk
  • M&M—first floor across from vending
  • Medical Science—basement by vending
  • Millett Hall—basement across from vending
  • Oelman Hall—first floor across from vending
  • Rike Hall—basement across from vending
  • Russ Engineering—first floor copy area near 150
  • University Hall—basement by vending

Cleaning Specifications

All general cleaning is performed 4 a.m. to 12:30 p.m., Monday through Friday.

General Weekday Cleaning Duties

The Daily Cleaning Specifications table is currently in revision. If you have questions about weekday cleaning duties, please contact Richard Thomas at x3783.


Policing (spot cleaning) is performed with limited staff from 12:30 p.m. to 12:30 a.m.  Areas of focus during this time include:


  • Check and replenish stock
  • Spot clean

LAR Cleaning

  • General clean


  • Police areas prior to event
  • Trash during event if requested
  • Clean up after event


  • Clean up spills, floods, or any requested emergency

Floor Work and Special Projects

Floor work and special projects are completed from 4 p.m. to 12:30 a.m.

Floor Work and Special Projects Schedule

Type Task Performed Frequency
  • Dust mop
  • Auto Scrub
Corridors Burnish Twice per week
Corridors Scrub & Recoat Annually
Common Areas
  • Vacuum Carpets
  • Dust mop
  • Auto scrub
Common Areas Spot Clean Carpet Weekly
Common Areas Burnish Twice per week
Common Areas Scrub and recoat Annually
Projects Spot clean carpet Per work request
  • Clean carpets
  • Scrub and re-coat hard surface floors
Projects Renovation cleaning  
Projects Cleaning/work requests Daily per CMMS
Annual Projects
  • Wall washing
  • Blind dusting
Annual Projects
  • Graffiti removal
  • Gum removal
  • Light fixtures
  • Clean and replace shower curtains
As needed
Annual Projects Polish furniture Per work request
  • Carpet cleaning (more than annually)
  • Hard surface floor care (more than annually)
  • Blind cleaning
  • Exterior window cleaning (beyond scheduled service)
  • Refrigerator cleaning
  • Event staffing (other than scheduled staff)

Day Cleaning

In February 2009, Custodial Services realigned general cleaning staff from 2nd shift (6 p.m–2:30 a.m.) to 1st shift (4 a.m.–12:30 p.m.) with limited staffing remaining on 2nd for policing, event service, and emergency situations, in addition to special projects and floor care.

This realignment used a lottery system by seniority.

Results of daytime cleaning have exhibited the following:

  • Labor consolidation, reduced staffing
  • Energy conservation
  • Daylight visibility
  • Increased public relations
  • Labor focus has become people oriented
  • Created a workforce that is proud
  • Allows for quality family time

High-priority areas such as classrooms, labs, conference rooms, and entrances are cleaned prior to 8 a.m. with offices, break areas, restrooms, and common areas cleaned after lunch break from 9 a.m. to 12:15 p.m.

Employees receive a 15-minute break from 10:45 to 11 a.m.


Have an emergency?

Contact Customer Service, Monday through Friday, between the hours of 7 a.m. and 4:30 p.m. at (937) 775-4444.

After normal business hours, contact the Wright State Police Department by calling (937) 775-2111 and they will contact Custodial Services.


Custodial Services will provide the following service for events if Custodial Services is informed of such events:

  • Pre-event cleaning of space
  • Extra trash containers
  • Recycle containers
  • Removal of trash during/after event
  • Policing of restrooms during event
  • Clean up of space after event

Custodial Services currently does not charge for event coverage as long as services are provided during normal work hours. However, should services be needed during non-scheduled work hours or require dedicated staff during the entire event, a chargeback will be incurred.

To request Custodial Services for an event, please contact Customer Service Monday through Friday between the hours of 7 a.m. and 4:30 p.m. at (937) 775-4444.

Please provide the following information when requesting event custodial services:

  • Date of event
  • Location of event
  • Start and end time of event
  • Break schedules (for trash removal)
  • Lunch break (for cleaning/trash needs)
  • Dinner break (for cleaning/trash needs)
  • Other pertinent information

Questions? Contact Richard Thomas, Interim Custodial Service manager, (937) 775-3783.

Floor Care

Custodial Services has 12 primary floor care technicians (Zone F) dedicated to daily floor maintenance (corridors/tunnels/large common areas) and special projects on main campus. Hours of operation are 4 p.m.–12:30 a.m., seven days per week, with limited staff on weekends.

Floor technicians use state-of-the-art equipment (Windsor Chariots, Eagle Propane Burnishers, Humm VII Wax Applicator, Tennant Auto Scrubbers) with Supervisor James Click leading this crew in utilization and proper application of all "green" floor-care products.

Floor care services provided by this team include:

  • Dust mop and mop (clean floor)
  • Scrub floor (machine clean floor)
  • Clean and burnish (clean floor and shine)
  • Scrub and recoat (deep clean floor and apply floor finish)
  • Strip and wax (remove floor finish and apply new)
  • Spot clean carpet (remove spots on carpet)
  • Extract/clean carpet (deep clean carpet)

Special projects include:

  • Floor restoration (see above list) in offices, classrooms, or labs
  • Other projects as requested

Request of floor-care projects can be made by placing a work request through Customer Service at (937) 775-4444. Floor Care Supervisor, Jim Click, (937) 775-2055 will then contact the customer to schedule said request.

Green Cleaning

What is "green" cleaning? Green cleaning is cleaning in a manner that protects health without harming the environment.

Benefits of green cleaning include:

  • Minimal exposure to toxic chemicals
  • Improved indoor air quality
  • Reduced water and air pollution
  • Reduction of waste to our landfill
  • Healthier facilities
  • Increased morale and worker productivity
  • Source reduction
  • Energy conservation
  • Peace of mind

In April 2006 Wright State Custodial Services began their "green" mission involving the entire custodial staff. Toxic cleaning chemicals were removed from inventory; cost prohibitive consumables were converted to ones made from recycled materials or ones which provided reduction in packaging waste; enhanced single-source recycling was implemented. For approximately one year, with little to no cost involved, the custodial staff built relationships with numerous vendors for educational and training purposes, exploring various options for updated equipment and "green" cleaning practices, chemicals, and procedures that would best meet campus needs.

In January 2007, new floor care equipment was purchased meeting LEED criteria. A "green" floor care program was implemented utilizing state-of-the-art technologies which will reduce floor stripping to a 12 year cycle with a projected minimum 30 percent product and labor savings.

In May 2008 general cleaning was perfected with a new selection of "green" cleaning chemicals and color coordination of microfiber to reduce cross contamination.

In July 2009 Wright State Custodial Services converted single-stream recycling to a comingled program, which has doubled the monthly collection of recycled materials.

Wright State Custodial Services will continue their endeavors to protect our health and the environment in which we live.

Tips to help "green" Wright State:

  • Recycle usable items
  • Dispose of waste in proper containers; do not contaminate recycling
  • Conserve energy—turn off lights and computers
  • Promote a healthy environment—use waterless hand sanitizers

LEED Point

What is "LEED"?

  • Leadership in Energy and Environmental Design
  • Green Building Rating System, developed by the U.S. Green Building Council, the nationally accepted benchmark for the design, construction, and operation of green buildings
  • LEED promotes sustainability by recognizing five key areas:
    • Sustainable sites
    • Water efficiency
    • Energy and atmosphere
    • Materials and resources
    • Indoor environmental quality

Wright State Custodial Services received one point for "green cleaning" towards the newly constructed Diggs Laboratory to help earn the "Gold Certification".

Partners In Transition

Custodial Services collaborates with Greene County Educational Service Center, known as "Greene County PIT Crew", a vocational skills training program for high school students with disabilities (Bellbrook, Beavercreek, and Fairborn High Schools) who are in their last two years of high school, ages 18–22, to help prepare these students for today's workforce through the direction of a job coach.

At the beginning of the school year, these students are welcomed by receiving lockers, training, tools, equipment, and understanding their importance to Wright State.

Students assist with confidential shredding and disinfecting high-contact-point areas.

Students are identified by "Partners In Transition" shirts.

Custodial Services is proud to have these students as part of our team.

Should you see one of these students, please thank them for their service to Wright State.

For persons interested in accessing student trainees at your worksite, contact Kristin Irwin, Greene County Schools Transition Coordinator, (937) 767-1303, ext. 4310 or

Pest Control

Wright State contracts with ScherZinger Pest Control. Buildings are serviced a minimum of one time monthly, usually the third Wednesday of each month.

For insect or rodent issues, contact Customer Service at (937) 775-4444 and place a work request.

ScherZinger will be called immediately to service your area and will usually respond within 24 hours. Please remember to leave your name and number so that ScherZinger can contact you.



  • WSU utilizes a co-mingled recycling program wherein all acceptable recycling materials can be disposed of into one recycling container.
  • Containers are easily identifiable with "Waste" on left, "Recycling" on right.
  • Cardboard is baled and transported to Rumpke Recycling for cash revenue.
  • WSU recycling ratio is currently 34%.
  • WSU is ranked 86th out of 256 Colleges and Universities nationwide in Reyclemania 2014.

Additional Services

  • Office Clean Out-Call x4444 to request a "Recycling Tote".
  • Confidential Material - Call x4444 to request a "Confidential Tote".
    • Confidential Totes will remain locked at all times.
    • Confidential Totes are to be used for Confidential Materials Only.
    • Confidential Materials will remain in locked tote in a secure location until shredded on site by the WSU contracted vendor.
    • Shredding occurs 1-2 times monthly depending on need.
  • Special Event-Call x4444 to request a "Recycling Container" Office Challenge: Help WSU increase our recycling efforts

Office Challenge

Help WSU increase our recycling efforts.

  • Convert all office waste into recycling.
  • Use desk waste can for recycling.
  • Designate one office suite container for waste.
  • Remove desk can liner (everything but food should be recycled).
  • Set the example and spread the word to recycle.



Wright State custodial services takes preventive measures disinfecting high-contact points throughout campus.

High-contact points include, but are not limited to, the following:

  • Classroom desk/table tops and chair backs
  • Computer keyboards and mouse (computer labs)
  • Light switches
  • Door handles and push bars
  • Elevator buttons
  • Stairwell handrails
  • Restrooms

200 waterless hand sanitizers have been installed throughout Dayton campus and off-site locations by vending areas, elevators, recreation areas, and 24-hour labs. Adequate supply is stocked in inventory for refill of product.

If requested, disinfectant wipes are available to professors for student use in classroom computer labs for disinfecting of keyboards and computer mouse only with the professors being held responsible for appropriate use of wipes by students, (wipes are NOT for use on computer screens). Please contact Customer Service at (937) 775-4444 to request disinfectant wipes to help aid in the prevention of the flu virus.

Personal preventative measures recommended by the Center for Disease Control include the following:

  • Cover nose and mouth with your arm or a tissue when coughing or sneezing. Immediately discard tissue after use.
  • Wash hands frequently with soap and water and use instant hand sanitizer, especially after sneezing or coughing.
  • Avoid touching your eyes, mouth, or nose.
  • Avoid close contact with infected people.
  • If ill, stay home from work and limit contact with others.
  • Try not to touch surfaces contaminated with flu virus.

Window Cleaning

Window Cleaning is contracted through Pride Master.

Window cleaning schedules are currently under construction.

Exterior window cleaning is provided by Custodial Services on an annual basis. Office interior window cleaning is a chargeback to each department.

To place a request for price quote or service, please contact the Customer Service Center at (937) 775-4444.

For questions, contact Richard Thomas at (937) 775-3783.

Zone Schedules

Custodial Services performs main campus custodial duties utilizing in house labor with off campus locations serviced by contract labor.

Management Staff

Dayton Campus is divided into 7 zones

  • Zone A (4 a.m.–12:30 p.m.)
  • Zone B (4 a.m.–12:30 p.m.)
  • Zone C (7:30 a.m.–4:00 p.m.)
  • Zone D (4 a.m.–12:30 p.m.)
  • Zone E (Policing)
  • Zone F (10:00p.m.–8:30 a.m.)
  • Zone G (7:30 a.m.–4:00 p.m.)

Custodial Management

  • Richard Thomas, Interim Custodial Manager
  • (937) 775-3783
    Cell: (937) 409-9955

Millett, Allyn, Rike, Oelman, and University Hall

  • Robin Barnette, Supervisor
    (937) 775-3209
    Cell: (937) 430-3622
  • Bryan McLean, Lead

Brehm, Diggs, Fawcett, Math & Micro, Library, Library Annex, TV Center

  • JoAnn Ritchie, Supervisor
    (937) 775-4147
    Cell: (937) 654-5629
  • Malon Bailey, Lead

1/2 Student Union, Joshi, Med Sci, and Russ

  • Gary Bayes, Supervisor
    (937) 775-5822
    Cell: (937) 768-5433
  • Avery Deal, Lead

2nd shift buildings: Police Campus Wide, Bio 1&2, Health Sci, 1/2 Student Union

  • Daniel Monaghan, Supervisor
    (937) 775-2187
    Cell: (937) 266-9539
  • John Rowland, Lead

Floor Technicians/Special Projects

  • James Click, Supervisor
    (937) 775-2055
    Cell: (937) 750-2375
  • Vincent Driscoll, Lead


  • Interim Custodial Service Manager, Richard Thomas, Supervisor
    (937) 775-3783
  • James Webb, Recycling Coordinator