Services

Customer Care Center

On this page:

Requests

Emergencies

For immediate response, please contact our Customer Care Center at (937) 775-4444 during normal business hours of Monday–Friday, 7 a.m.–4:30 p.m; and after hours, by calling the Wright State Police Communications Center at (937) 775-2111.

Please do NOT report emergency and/or urgent work requests using the facilities@wright.edu email address.

The Facilities Management and Services Customer Care Center is located at 065 Allyn Hall.

Hours of operation: Monday–Friday, 7 a.m.–4:30 p.m.

(After-hours calls will be handled by the Wright State Police Department, (937) 775-2111.)

Work requests include:

  • classroom concerns
  • cleaning requests
  • environmental health and saftey concerns
  • grounds maintenance
  • heating and cooling issues
  • keys
  • lost and found
  • maintenance repairs
  • painting
  • parking services
  • recycling
  • restroom problems
  • signage

To place a work request or give feedback:

When placing a work request, please include the following information:

  1. Your name and phone number
  2. Location of work to be completed—room number and building
  3. Provide a detailed description of the problem

Staff Directory

Kathy Warden

Department:
Facilities Planning
Title:
Manager, Customer Care Center & Small Projects
Address:
Allyn Hall 065, 3640 Colonel Glenn Hwy, Dayton, OH 45435-0001

Ileene Archer

Department:
Facilities Planning
Title:
Customer Care Center Supervisor
Address:
Allyn Hall 065, 3640 Colonel Glenn Hwy, Dayton, OH 45435-0001

Tamre Hunter Ross

Department:
Parking & Transportation
Title:
Data Coordinator, Parking and Transportation
Address:
Allyn Hall 065, 3640 Colonel Glenn Hwy, Dayton, OH 45435-0001

Cassandra J. Stacy

Department:
Business Services Admin
Title:
Parking Facility Operations Supervisor Department of Parking and Transportation
Address:
Allyn Hall 065, 3640 Colonel Glenn Hwy, Dayton, OH 45435-0001

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