Technical Support & Requirements

Technical Support

Students needing technical assistance with online courses may contact the Help Desk. The CaTS Help Desk can assist you with your CAMPUS account and any of the services it can access, including WINGS, the university portal at wings.wright.edu.

Phone: (937) 775-4827, or toll free (888) 775-4827

Email: helpdesk@wright.edu

The Help Desk's regular hours are:

8 a.m. to 11 p.m. Monday through Thursday
8 a.m. to 9 p.m. Friday
9 a.m. to 7 p.m. Saturday
Noon to 10 p.m. Sunday

(posted hours subject to change during breaks and holidays)

Browser Requirements

To access Wright State's online courses, you'll need a computer with an internet connection and one of these Web browsers:

Internet Explorer for Windows 5.0, 5.5 SP2, 6.0 or higher
Internet Explorer for Mac 5.1 or higher
Netscape 6.2.2 or higher
Mozilla 1.5 and 1.6
Safari 1.2 or higher

Individual classes may have additional software requirements.

Computer Requirements

You need at least the equipment below. Newer, faster, higher versions will usually work better.

Microsoft Windows

1gHz processor
512mb RAM
10gb Hard Drive
CD-ROM (DVD-ROM recommended)
monitor capable of 1024x768 resolution
Windows XP
Internet service provider. (A broadband connection is highly recommended)

Apple Macintosh

Power Macintosh G4 800mHz to 1.25gHz
512mb RAM
10gb Hard Drive
CD-ROM (DVD-ROM recommended)
monitor capable of 1024x768 resolution
MacOS X 10.3
Internet service provider. (A broadband connection is highly recommended)

More information on computing at Wright State

CaTS Computing Guides

Related Links:

Technical Support & Requirements