CTL Policy #603: Graphics Production

Description

Requesting/Scheduling work done by the CTL Graphics Services staff.  (See attached sheet for description of services offered)

Primary Contact

Supervisor Graphics & Photography (Bruce Stiver - 3064)

Alternate Contact(s)

Instructional Graphics Designer (Gloria Sparks - 3061)
Front Desk Receptionist (Regina Klotz - 3162)

Effective Date

January 1, 2006 (revised)

1. All requests for the graphics jobs must be referred to the Supervisor of Graphics/Photography. Necessary details and arrangements are made with the client. (10 working days is preferable for most jobs).
2. If necessary, the Supervisor of Graphics/Photography meets with the client(s) to go over the CTL Service Agreement and has the client sign the agreement.
3. A CTL Graphics Production Request form is filled out with all required client and project information. Graphics Production Request forms are available in the CTL main office area. The CTL Graphic Request form is given a CTL Work Order Number by the front desk and placed in the supervisor of Graphics and Photography’s mailbox.
4. The Supervisor of Graphics/Photography then assigns the job to the appropriate graphics/photography staff according to workload and availability.
5. Once the job has been completed, the Supervisor of Graphics/Photography meets with the client to review the job. Additional changes or arrangements are made if necessary.
6. Once final approval is obtained in writing from the client (if deemed necessary), copies of all request forms, production forms, service agreements, copyright clearances, talent releases, etc. are submitted to the front office for billing (if necessary) and filing.

IF the Supervisor of Graphics/Photography or Instructional Graphics Designer are NOT available to talk with client:

1. A CTL Graphics Production Request form is accepted or filled out with all required client and project information (name and number of client, date, time, specifics of items needed, etc.). The client is told that someone in graphics will contact them ASAP to get more information and details.
2. The CTL Graphics Production Request form is then placed in the Supervisor of Graphics/Photography’s mailbox.