Support for Blackboard Collaborate
Support is available 24/7 by phone (877) 382-2293 or live chat.
Faculty can do live, interactive sessions online through a system called Pilot Live, also known as Blackboard Collaborate. As students watch your PowerPoint presentation and listen to your live narration, they may participate by asking questions, speaking to the class, answering polls, taking quizzes, drawing on a white board, typing messages in a chat box, and more.
Pilot Live (or Blackboard Collaborate) includes the following features.
- Shareable, Interactive Whiteboard
Import images and PowerPoint slides. Illustrate in real time with built-in drawing tools.
- Clear, Two-way Audio Over the Internet
Push-to-talk hot key makes live voice communication easy.
- Universal Access
Works with Windows, Macintosh, broadband and dialup.
- Intuitive, Easy-to-Use Interface
Participants quickly get up to speed and are then free to focus on the conference.
- Designed with Pedagogy in Mind
Not just a Web conferencing application, Collaborate was designed for teaching and learning.
- 24/7 Support
Blackboard provides support by telephone and online around the clock for Collaborate.
- Robust Moderator Tools
Instructors monitor and control the conference environment.
Get a feel for what's going on "out there" with affective feedback from students.
Push a question to your students and get immediate feedback.
- Direct Text Messaging
Instant public and private messaging offers another avenue of communication during conferences.
Collaborate facilitates accessibility for all participants, including those with physical disabilities.
- Faculty and Student Upload of Presentation Material
During a Collaborate session, students as well as faculty can illustrate points by sharing materials that become instantly available to the whole class.
- Pilot Integration
You can now access and manage your Collaborate sessions from within your Pilot course.