Voice Mail Instructions

Passcode
Your temporary passcode is 4747; however, you will change this to a private passcode when you go through the tutorial. Passcode length is a minimum of 4 digits.
Mailbox Number
Your mailbox number is the same as your extension number.
Tutorial
The first time you log into your mailbox, you will hear a tutorial. It will guide you through recording a greeting for your callers, recording your name, and creating a passcode. (Note:  Be sure to finish the tutorial and press "X" or 9 to exit the tutorial or it will repeat the next time you log into your mailbox.)

ACCESSING VOICE MAIL

From off campus
Option #1: Dial 775-1010. When Voice Mail answers, enter your mailbox number, when you start to hear your Voice Mail greeting enter *, then your passcode.
Option #2: Dial 775-xxxx (your mailbox number). When you hear your Voice Mail greeting enter *,then enter your passcode.

From your desk
Dial the main Voice Mail number x1010, enter your passcode.

From someone else's desk
Dial the main Voice Mail number x1010, enter *, enter your mailbox number, enter * again, enter your passcode.

FORWARDING YOUR LINE TO VOICE MAIL

You must forward your phone to Voice Mail in order for your callers to leave a Voice Mail message.

There are two types of forwarding:
1.Direct Forward -- when someone calls you, they will go straight into your Voice Mail.  You will not hear your phone ring.
2.Forward Don't Answer -- when someone calls you, you will have approximately 4-5 rings to answer the the call before it goes into your Voice Mail.  Also, if you are already on your phone, the next caller will go straight into your Voice Mail.

Forwarding on a Single Line Phone
Direct Forward -- pick up the handset, enter * 5, enter 1010, hang up the handset.
To Cancel Direct Forward -- pick up the handset, enter * 6, hang up the handset.
Forward Don't Answer -- pick up the handset, enter * 7, enter 1010, hang up the handset.
To Cancel Forward Don't Answer -- pick up the handset, enter * 8, hang up the handset.

Forwarding on a Dterm Phone
Direct Forward -- pick up the handset, press the FWD button, enter 1010, hang up the handset.
To Cancel Direct Forward -- pick up the handset, press the FWD button, hang up the handset.
Forward Don't Answer -- pick up the handset, press the FWDDA button, enter 1010, hang up the handset.
To Cancel Forward Don't Answer -- pick up the handset, press the FWDDA button, hang up the handset.

MISCELLANEOUS INFORMATION

Greeting Length: 30 seconds
Name Length: 5 seconds
Number of Messages Allowed: 30
Caller Message Length: 3 minutes
Played Message Retention Time: 15 days (360 hours)
Urgent/Unplayed Message Retention: 15 days (360 hours)

***Don't forget to forward your phone to voice mail.  Please call x3239 if you have any questions/problems.***

To Access Your Voice Mailbox:
Dial your voicemail access number...
You will hear, "Hello your name."  The system will ask you for your passcode...
The system will then announce, "You have X unplayed messages, and X saved messages."

Main Menu:
Press P [7] to Play First Message
Press M [6] to Make a New Message
Press U [8] to Change User Options
Press X [9] to eXit the System

Play Messages:
Press P [7] to rePlay Message
Press A [2] to Answer Message
Press G [4] to Give Message to Another User
Press K [5] to Keep Current Message
Press D [3] to Discard Current Message

When Playing a Message:
Press * to Move Backwards 5 seconds
Press # to Move Forward 5 seconds
Press [1] to Pause for 30 seconds (press any key to resume)
Press T to Move to Top of next Message

Make a Message:
Enter the mailbox number of the person to whom the message will be sent. Enter an additional mailbox number, or press # to begin recording message.

Press # (or wait) to End Your Recording
Press R [7] to Review Recording
Press D [3] to Discard Message and Re-record
Press A [2] to Append Message and Continue Recording
Press M [6] to Access Message Addressing Options
Press X [9] to Send Message and eXit to Main Menu

Message Addressing Options:
Press C [2] to Mark Confidential
Press R [7] to Request a Receipt
Press U [8] to Mark a Message Urgent
Press F [3] for  Future Delivery
Press X [9] to eXit Message Options

User Options:
Press G [4] to Change Your Greeting
Press N [6] to Change Your Name
Press P [7] to Change Your Passcode
Press L [5] to Change a Distribution List
Press T [8] to Activate User Tutorial
Press X [9] to eXit User Options