Frequently Asked Questions (FAQs)

• What are the rules?
• What type of computer do I need?
• Do I need a computer account?
• What type of Adapter do I need for my Macintosh?
• What about Windows 2000?
• I have questions about Adaptive technology.
• Do you have any help for *Linux Users?
• I have questions about the Acceptable Use Policy.
• Why do I need Surge Protection
• How can I change the settings on my file sharing programs to make my network connection more efficient?
  
  

It is important to follow the Acceptable Use Policy and to use your network access in a courteous manner. If you have questions or concerns about your network use or feel that others are infringing on your rights, please contact the CaTS Help Desk by calling 775-4827, sending e-mail to helpdesk@wright.edu, or visiting 025 Library Annex.

Wright State recommends the following computer types and configurations for connection in the residence halls:

Intel Microsoft/Windows
Intel Pentium 650mHz processor
256mb RAM (512mb strongly recommended)
3com or Intel network card
10gb Hard Drive
CD-ROM

17" Display at 1024x768
Windows 2000 (XP Pro strongly recommended)

* The minimum hardware requirements are only for machines to be placed on the network. Your computer may meet the requirements to be placed on the network, but these requirements may not be fast enough for your operating system. Please check the minimum requirements set by Microsoft to determine if you have the proper operating system.

Note: CaTS only supports and guarantees the functionality of Intel and 3Com 3c209, 3c905, and 3c589 ethernet adapter cards.

You'll need a CaTS CAMPUS account before you can use your network connection to visit off-campus web sites (see Internet authentication).  You will also have access to personal and shared disk space. Accounts can be picked up at the Help Desk in 025 Library Annex. You'll need a photo ID.

Users must take full responsibility for upgrading to and using Windows 2000 on their Residence Network machines. CaTS does not currently install or diagnose problems on Windows 2000 machines unless Windows 2000 is the original operating system supplied by the manufacturer or vendor.

Wright State supports those with adaptive technology needs. When making your appointment for installation, your Help Desk representative will discuss with you any adaptive technology you have installed on your computer. You may also wish to contact the Disability Services department at 775-5680 or visit them in E186 Student Union.
 

Wright State recommends that you purchase surge protection for your computer. This includes the traditional power strip and surge protection for you network data line. Electrical storms may send a surge through the network and electrical lines at the same time. Without protection for you network card you may risk having your computer seriously damaged after a storm. You can purchase a surge protector for your electrical outlet at any retail store, but finding protection for your network card is a little
harder. To purchase visit:

www.wright.edu/cats/purchase/dellforhome.html