TECHNOLOGY ORIENTATION
Your Guide to Getting Started with Campus Technology
Whenever you start something new (let’s say college), it’s always smart to be prepared. This is especially true for technology. That’s where CaTS can help. CaTS, short for Computing and Telecommunications
Services, is the university’s computing office. We provide service and support for all campus technology, including Internet access, computer labs, telephones, information technology security, cable television, and much more.
We’re also responsible for managing and supporting many of the online services you’ll use, such as WINGS and WINGS Express.
This site was created to introduce you, the new student, to many of the computing services offered at the Wright State University. The first thing you'll want to do is check out the Technology Must Do List.
It has valuable information on steps to take so you can get the most out of technology here at WSU. Secondly, review the Essential Services list. It's a quick rundown of the many popular and useful services
offered by CaTS that can enhance your technology experience.
If you’d like to talk to a real person instead of browsing the web, you can give our Help Desk a call or stop by the office. See the Contact Us page for phone numbers
and locations.
The following is a list of technology related tasks that as a WSU student you are required to learn about and take action on. Click on each of the sections below (WINGS Express, Bursar, etc.) and review the items under each one carefully. Make sure you follow the steps in each one to complete that task.
- WINGS Express Tasks
Task: Log in to WINGS Express
WINGS Express is the official means on campus to register for classes, check your financial aid awards, see your final grades, and other class related topics, so it's essential that you know how to access it. To log in to WINGS Express, you must first log in to WINGS with your campus username and password. See the WSU Accounts page for WINGS login information. After signing in to WINGS, you can simply click on the WINGS Express icon in the top right corner. You will be logged in automatically to the system. Please note: Some services within WINGS Express require additional authorization. If you come across one of these services, you will be promted to enter your University ID (UID) and PIN in order to continue. If you do not know your UID and PIN, see the account sheet that was mailed to you in your WSU welcome packet, or contact the CaTS Help Desk at (937) 775-4827 for further assistance.
Task: Change or Update Your Security Questions
The first time you log in to WINGS Express, you will be prompted to setup two security questions. If you ever forget your WINGS Express PIN, you will need to answer these security questions in order to change your PIN. If you would like to change these security questions, here's how:
- Log in to WINGS (http://wings.wright.edu) with your campus username and password.
- Click the WINGS Express icon in the top right corner.
- Click on the Personal Information link or tab.
- Click the Change Security Question link.
- Type in your current PIN (the one that goes with your UID).
- Choose a question from the drop down list, then type the answer below.
- Click Submit.
- Choose a second question from the drop down list, then type the answer below.
- Click Submit. If everything went well, you should receive a green checkmark with the text Your changes were saved successfully.
Task: Set up Emergency Text Messaging
Wright State University offers you the ability to enter in your mobile phone number and receive text messages in the event of a campus emergency. You will also receive text alerts when the university is closed or delayed due to inclement weather. Here's how to sign up:
- Log in to WINGS (http://wings.wright.edu) with your campus username and password.
- Click the WINGS Express icon in the top right corner.
- Click on the Personal Information link or tab.
- Click on the Emergency Notifications via Text Messaging link.
- Type in your mobile phone number, choose your cell phone provider, then choose which campus you would like to receive alerts for.
- You can choose to receive a test message by clicking the Test button, or you can simply click Save to complete this task.
- Bursar Tasks
Task: Review and Complete All Items In Table Below
The following table lists topics related to the Bursar that you need to review and complete. Each topic contains a link to a WINGS Resource Center article that gives you step by step directions on how to complete the task. Many of the step by step directions assume that you are already logged in to WINGS Express. If you don't know how to do this, see the Log in to WINGS Express task in the section above. Many of these tasks also have an associated video that we encourage you to watch. Please note: Videos are Flash-based, and require Adobe Flash Player version 7 or higher. If you don't have it, you can download it for free at the following website: http://get.adobe.com/flashplayer/.
Task to Complete Step by Step Video Add an Authorized User Read it Watch it Enroll in the Student Installment Payment Plan Read it Watch it Pay Student Fees Read it Watch it Set Up an Alternate Email Address Read it Watch it Set Up Direct Deposit Read it Watch it Sign In As As Authorized User Read it Watch it View and Print Bursar Receipts Read it Watch it Waive or Accept Student Health Insurance Read it Watch it
- Registrar Tasks
Task: Review and Complete All Items In Table Below
The following table lists topics related to the Registrar that you need to review and complete. Each topic contains a link to a WINGS Resource Center article that gives you step by step directions on how to complete the task. Many of the step by step directions assume that you are already logged in to WINGS Express. If you don't know how to do this, see the Log in to WINGS Express task in the section above. Many of these tasks also have an associated video that we encourage you to watch. Please note: Videos are Flash-based, and require Adobe Flash Player version 7 or higher. If you don't have it, you can download it for free at the following website: http://get.adobe.com/flashplayer/.
Task to Complete Step by Step Video Search for Classes Read it ----- Register for Classes Read it ----- View Your DARS (Degree Audit Reporting System) Report ----- Watch it View Your Class Schedule Read it -----
Although CaTS offers many technology services to the campus community, the following list is composed of essential services that all incoming students should know about. If you are able to access and use this services successfully, your computing experience here at Wright State University will be simpler and much more productive!
- Campus Account & University ID (UID)
Location: http://www.wright.edu/cats/accounts/
A CaTS campus account is issued to all university faculty, staff, and students. The campus account provides an account name and password necessary to access the Internet, email, personal and class disk space on network servers, and other computing resources. Account owners are responsible for any improper or illegal activity that occurs on their account. These activities include, but are not limited to, harrassment of others through electronic communication and use of university resources for business purposes. Therefore, account owners should not share their password with anyone for any reason. Misuse of resources can result in the loss of account privileges and charges filed with the appropriate university offices. A printed copy of your campus account information is delivered to your home address after you apply to the university. A copy can also be obtained at the Help Desk in 025 Library Annex.
Your 9-digit University Identification Number (UID) is assigned to you when you apply as a student or become affiliated with Wright State University. Your UID never changes and is never re-used. It replaces the use of your Social Security Number as a permanent, unique ID number identifying you as a member of the university community. The UID, along with your PIN, is used to access services within the WINGS Express system.
Important Information for Parents: Due to FERPA federal regulations, CaTS is unable to assist parents or legal guardians with logging in to or resetting the password of a student's account. If there is a problem with the account, the student will need to call or stop by the CaTS Help Desk for further assistance. - Changing/Resetting Your Password & PIN
You are required to change your campus password every 180 days. To do so, log in to WINGS and click on the Change Password link in the upper left corner. If you have forgotten your password, go to the WINGS website and click on the Forgot Your Campus Password? link on the left side of the page.
To reset your PIN (mainly used with your UID to access services within WINGS Express), first log in to the WINGS portal with your campus username and password. Then, click the WINGS Express button in the top right corner. Once in WINGS Express, click on the Personal Information link or tab, and then on the Change PIN link. If you have forgotten your PIN, go directly to the WINGS Express login screen, click the Forgot PIN? button, and follow the instructions. - WINGS Portal
Location: http://wings.wright.edu
WINGS (an acronym for Wright Information, News, and Group Services) is an electronic portal used by WSU to access various systems, services, and information from one location. This secure site provides you with a customizable layout enabling you to add channelized content that matters to you. Log in using your campus account to access your email, personal calendar, alerts, announcements, WINGS Express, and more. - Quick Tour of the WINGS Portal
There are many useful services located within WINGS, but for the purposes of this orientation, we would like to highlight a few of these that you should be aware of and know how to access. The following links will guide you through each of these services. You can choose to view all of them at once using the "Quick Tour - Full Version" link, or view each section separately using the appropriate links. Note: These documents are in PDF format. If you don't have a program to read PDF files, you can download Adobe Reader for free at http://get.adobe.com/reader/.
- WINGS Express
WINGS Express is a personal, self-service site located within WINGS that contains student services such as class registration, financial aid and scholarship information, grades, and much more. To access WINGS Express, log in to WINGS (http://wings.wright.edu) and click on the WINGS Express icon in the top right corner.
- WINGS Resource Center
Location: https://support.wright.edu/wrc/
The WINGS Resource Center provides additional training, documentation, and videos to guide in the use of university computing resources. Students can learn how to register for classes, waive their health insurance, and more. - Laptops2Go
Location: http://www.wright.edu/cats/laptops2go/
Using the Laptops2Go service, you can check out a wireless laptop (both Windows and Macintosh are available) for up to four hours FREE of charge! The Laptops2Go office is located on the second floor of the Dunbar Library in the Information Commons area. You must be a registered student to take advantage of this service. - Software Licensing
Location: http://www.wright.edu/software/
Being a WSU student entitles you to significant savings on software from companies such as Microsoft, Apple, and Adobe. Savings of up to 80% off retail are available. The software can be purchased by logging into the WINGS portal (http://wings.wright.edu), clicking on the Resources tab, and then on Order Software under the CaTS Support channel. To see the list of all available titles and to read more about software licensing at the university, visit http://www.wright.edu/software/. - Hardware Discounts
Location: http://www.wright.edu/cats/purchase/discounts.html
Considering the purchase of a new computer? Check out student discount information from companies such as Apple, Dell, Gateway, HP, and others at: http://www.wright.edu/cats/purchase/discounts.html. - Home Base
Location: http://www.wright.edu/cats/homebase/
Home Base offers advanced technical support to help you resolve the most common software issues, including operating system upgrades and virus/spyware removal. Home Base is located in 032 Library. In order to use the services from Home Base, you must first have your computer inspected by the CaTS Help Desk in 025 Library Annex. If needed, they will give you a referral to the Home Base. - Information Technology Security
Location: http://www.wright.edu/security/ and http://www.wright.edu/itwright/
CaTS wants to make sure that your personal information is protected from spammers and phishers. That's why we created the IT Security website. On this site, you'll find all the information you need to know on how to protect yourself and your information. - Email Scam Notifications
- Atomic Learning for Wright State University
Location: https://www.wright.edu/php-bin/cats/atomiclearning/
Atomic Learning offers video tutorials on current and popular software titles, including Microsoft Office and products from Adobe. All students have access to the full library of videos included in Atomic Learning. If you'd like to get started using this resource, simply follow the link above. You'll need to login with your campus username and password to access the site. - CaTS Student Zone
Location: http://www.wright.edu/cats/studentzone/
The Student Zone website provides more information and links to all of our services that are geared specifically toward students.
