Customer Service

Overview

In the spirit of “One Team, Serving Together,” Campus Auxiliary and Business Services (CABS) recognizes the importance of providing excellent customer service to our internal and external stakeholders.  We strive to meet the needs of our customers and be proactive in creating a positive experience.  Our promise is to live up to the statement “CABS Cares!”

Solution(s) & Plan(s)

  • Update departments automated phone messages
  • Put information in students hands (student orientations)
  • Customer service training for CABS employees
  • 24/7 hotline

Professional Development Team

Dena Kramer (Team Facilitator)
Tamre Ross (Team Facilitator)