Collections

Once a student account remains unpaid 150 days after the initial due date, the account is transferred to the Student Loan Collection Department. At this time the student can pay the account in full or establish an agreed-upon payment plan with a Collection Specialist. It is extremely important for the student to address the situation at this point in order to avoid further progressive collection action including the assessment of collection costs and interest levied by the Ohio Attorney General’s Office.  Students can contact a Collection Specialist at (937) 775-5666 if they have further questions.