Computing and Telecommunications Services (CaTS) provides service and support for university telephones, campus networking, Internet access, and administrative and student computing resources. WSU students are encouraged to use these resources to enhance their learning experience. CaTS maintains computer classrooms (most open 24 hours) with computers networked to international resources, laser printers, and numerous software applications to complement students' classroom activities. The computers in these classrooms not only provide desktop applications, but also provide access to larger computer platforms, such as our UNIX system, the University Libraries databases, and other Internet resources. WSU has a strong commitment to providing accessibility to all students. In support of this commitment, a variety of adaptive technologies are available to provide computer access to students with physical disabilities.
All students should obtain a CaTS CAMPUS account. The CAMPUS account provides the account name and password necessary to access the Internet, e-mail, and other computing resources. Accounts also provide personal and class disk space on the network file servers. With their CAMPUS account and a Web browser, students can access the Internet from home using the CaTS modem banks. Account owners are responsible for any improper or illegal activities that occur on their account. These activities include, but are not limited to, harassment of others through electronic communication and the use of university resources for business purposes. Therefore, account owners should not share their passwords with anyone for any reason. Misuse of resources can result in the loss of account privileges and charges filed with the appropriate university offices. CAMPUS accounts can be picked up at the Help Desk in 025 Library Annex. The CaTS Help Desk is the single point of contact for university computing questions, problems, and requests. Analysts are available to help seven days a week. Problems not resolved on the phone are logged into a tracking system and dispatched to the appropriate support groups for resolution. When contacting the Help Desk, if you receive a queue message indicating all analysts are busy, please stay online! A message is sent to the analysts letting them know you are waiting.
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